Customer Reviews (188)
  • Customer Reviews

(188)
4.25531914893617
Rating Breakdown
Rating Breakdown
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
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3% of reviewers recommend this product

Performance
Great collar - by , Jan 27, 2020
5/ 5 Stars
I love the way the collar turned out(custom color, stitching, etc.), and , as with other Chaco products (all the shoes and sandals I have ordered and worn), the quality is superb! It fits my dog perfectly, and I would certainly order one of these again.

Great collar

Jan 27, 2020
I love the way the collar turned out(custom color, stitching, etc.), and , as with other Chaco products (all the shoes and sandals I have ordered and worn), the quality is superb! It fits my dog perfectly, and I would certainly order one of these again.
Chacos's reply

So glad to hear that it's just as you expected! Thank you.

Real nice and soft - by , Jan 18, 2020
5/ 5 Stars
Very nice and well made. Very soft and my dog loves it.

Real nice and soft

Jan 18, 2020
Very nice and well made. Very soft and my dog loves it.
Color doesn't match photo - by , Jan 17, 2020
3/ 5 Stars
Beware of the Orange Zinnia pattern! The photo makes it look like a mustard yellow color, but it's definitely a terrible bright orange. Really unfortunate, since they won't accept returns on custom orders. A waste of $20. Change the photo, Chaco!

Color doesn't match photo

Jan 17, 2020
Beware of the Orange Zinnia pattern! The photo makes it look like a mustard yellow color, but it's definitely a terrible bright orange. Really unfortunate, since they won't accept returns on custom orders. A waste of $20. Change the photo, Chaco!
Chacos's reply

Thanks for your feedback. We're sorry to hear that the collar wasn't what you expected. Please give our customer service team a call at 888-211-9211 ext 2 and we'd be happy to help!

Disappointed - by , Jan 12, 2020
3/ 5 Stars
Had previously ordered a collar and was thrilled with it. When the Blossom Wine became available, I ordered a dog collar and a wrist wrap. The wrist wrap is still great, but the color on the dog collar has completely faded to where you cant even see the design. Very disappointed with this collar.

Disappointed

Jan 12, 2020
Had previously ordered a collar and was thrilled with it. When the Blossom Wine became available, I ordered a dog collar and a wrist wrap. The wrist wrap is still great, but the color on the dog collar has completely faded to where you cant even see the design. Very disappointed with this collar.
Chacos's reply

So sorry to hear that Sara. Please give us a call at 888-211-9211 ext 2 if we can help.

Size doesn't hold - by , Jan 11, 2020
3/ 5 Stars
Products looks great and I get a ton of compliments! However, when the pups pull, the collars loosen making it possible for them to slip off leash. I don't recommend for walking on leashes if your dogs like to follow their noses like mine do.

Size doesn't hold

Jan 11, 2020
Products looks great and I get a ton of compliments! However, when the pups pull, the collars loosen making it possible for them to slip off leash. I don't recommend for walking on leashes if your dogs like to follow their noses like mine do.
Chacos's reply

Thank you for the feedback! Give us a call at 888-211-9211 if we can help.

Durable and good looking! - by , Dec 28, 2019
5/ 5 Stars
Chaco’s dog collars are like their shoes, they never wear out! This was a purchase to replace the Chaco dog collar we bought for our dog 5 years ago... it is still as good as new, but I finally had to just give up waiting for it to fall apart so we could buy him a new one. The pattern is awesome, and the delivery was fast! So glad we made the purchase!

Durable and good looking!

Dec 28, 2019
Chaco’s dog collars are like their shoes, they never wear out! This was a purchase to replace the Chaco dog collar we bought for our dog 5 years ago... it is still as good as new, but I finally had to just give up waiting for it to fall apart so we could buy him a new one. The pattern is awesome, and the delivery was fast! So glad we made the purchase!
Chacos's reply

So stellar! Thanks very much.

size issues - by , Dec 18, 2019
2/ 5 Stars
I love that it has her name stitched in. I specifically purchased this because of that. My dog wears a large collar everywhere we have ever bought. In order for this to fit, I have to adjust it as small as it will go, and the buckle sits directly over the name. I’m disappointed and she doesn’t wear it since it will be too loose or look weird covering the name.

size issues

Dec 18, 2019
I love that it has her name stitched in. I specifically purchased this because of that. My dog wears a large collar everywhere we have ever bought. In order for this to fit, I have to adjust it as small as it will go, and the buckle sits directly over the name. I’m disappointed and she doesn’t wear it since it will be too loose or look weird covering the name.
Chacos's reply

We're sorry to hear that this size didn't work out! Please give us a call at, 888-211-9211 ext 2 if we can help find a size that works better for your pup!

Great Dog Collar - by , Dec 17, 2019
5/ 5 Stars
I’m happy to have my pup rocking his own Chacos gear! Solid collar, has held up well so far. I may have to get some matching sandals made! :)

Great Dog Collar

Dec 17, 2019
I’m happy to have my pup rocking his own Chacos gear! Solid collar, has held up well so far. I may have to get some matching sandals made! :)
Chacos's reply

We vote you do it 😍 #TWINNING

Tough Collar that looks good! - by , Dec 08, 2019
5/ 5 Stars
I bought this collar for my dog Bruno it looks great and it fit him perfect. We got the large size. He is a 60lbs black Labrador retriever. Within a week another dog had played too rough and was biting the buckle for the collar. The buckle still functions and holds even though it was chewed pretty bad. Very happy with the embroidery Happy with the way it looks Happy that it’s a tough collar.

Tough Collar that looks good!

Dec 08, 2019
I bought this collar for my dog Bruno it looks great and it fit him perfect. We got the large size. He is a 60lbs black Labrador retriever. Within a week another dog had played too rough and was biting the buckle for the collar. The buckle still functions and holds even though it was chewed pretty bad. Very happy with the embroidery Happy with the way it looks Happy that it’s a tough collar.
Chacos's reply

Stellar! Thank you!

Disappointing - by , Nov 29, 2019
3/ 5 Stars
I was so excited to be able to customize a collar for my pet with a fun Chaco pattern, but was very disappointed to see that I am limited to 8 characters. I would hope that this maybe changes soon to be able to fit a name and phone number like many other custom collar options.

Disappointing

Nov 29, 2019
I was so excited to be able to customize a collar for my pet with a fun Chaco pattern, but was very disappointed to see that I am limited to 8 characters. I would hope that this maybe changes soon to be able to fit a name and phone number like many other custom collar options.
Chacos's reply

We appreciate your feedback and we'll pass that info along.