SHIPPING METHODS & CHARGES
Shipments within the continental U.S.
| Shipping Method | Shipping Costs | Estimated Delivery |
|
Standard
|
Free*
|
2–6 business days
|
|
Express
|
Free**
(Orders $75 and over)
$5.00
(Orders under $75)
|
2–3 business days
|
|
Rush
|
$10.00
(Orders $75 and over)
$15.00
(Orders under $75)
|
1–3 business days
|
All orders within the Continental U.S. are shipped via FedEx. Shipping details and tracking information will be delivered by email once you place your order.
MyChacos custom and Limited Edition collection orders will ship Express after they are produced, which is currently estimated within 10 business days of order submission.
MyChacos custom and Limited Edition collection orders will ship Express after they are produced, which is currently estimated within 10 business days of order submission.
Shipments to Alaska and Hawaii
| Shipping Method | Shipping Costs | Estimated Delivery |
|
Express
|
$20.00
(Orders under $75.00)
$15.00
(Orders over $75.00)
|
2–4 business days
(Mon-Fri delivery)
|
Important: Certain locations in Alaska and Hawaii may require additional time in transit depending upon your delivery schedule.
Shipping to U.S. Military Post Offices
| Shipping Method | Shipping Costs | Estimated Delivery |
|
Second Day Air -
(USPS Delivery)
Only Method Available |
Free**
|
10–20 business days
|
*Free Standard Shipping: Valid for standard ground shipping to the 48 contiguous United States. No code required. Additional charges apply for orders shipped to Alaska and Hawaii. Not valid on Chaco Prodeal, prior purchases, purchases at retail stores, or express or rush shipping.
**Free Express Shipping on $75+ Orders: Valid for express shipping to the 48 contiguous United States with any purchase of at least $75 at chacos.com. No code required. Must select the Express Shipping option at checkout. Additional charges apply for orders shipped to Alaska and Hawaii. Not valid on Chaco Prodeal, prior purchases, purchases at retail stores, or standard or rush shipping. Minimum purchase amount excludes taxes and shipping charges.
Important: Certain locations may require additional time in transit depending upon your delivery schedule.
**Free Express Shipping on $75+ Orders: Valid for express shipping to the 48 contiguous United States with any purchase of at least $75 at chacos.com. No code required. Must select the Express Shipping option at checkout. Additional charges apply for orders shipped to Alaska and Hawaii. Not valid on Chaco Prodeal, prior purchases, purchases at retail stores, or standard or rush shipping. Minimum purchase amount excludes taxes and shipping charges.
Important: Certain locations may require additional time in transit depending upon your delivery schedule.
Order Processing
Orders are packed only on regular business days (Monday through Friday), with the exception of the following holidays:
Memorial Day
Thanksgiving
Christmas Day
Independence Day
Day after Thanksgiving
New Year's Eve
Labor Day
Christmas Eve
New Year's Day
Please note that orders placed between 10 a.m. Friday and 7 a.m. Monday EST will not be processed until Monday morning. Orders are delivered by the carrier Tuesday through Saturday for standard ground and Monday through Friday for two-day and rush.
Thanksgiving
Christmas Day
Independence Day
Day after Thanksgiving
New Year's Eve
Labor Day
Christmas Eve
New Year's Day
Shipping Restrictions
Chacos.com ships to military post offices, using USPS only. Expedited shipping is not available for military post office addresses.
*Please Note: Estimated delivery times include order processing and packing time required (typically 24–48 hours) plus shipment time required. These are only estimates.
*Please Note: Estimated delivery times include order processing and packing time required (typically 24–48 hours) plus shipment time required. These are only estimates.