Please review the following program guidelines.
Discretion
Pro Deal program members agree to be discreet about their participation in this program; they will not mention it to anyone who does not also qualify for pro deal. Members who share any details of this program on social media will have their accounts immediately terminated. The privilege to purchase Chaco at a special price is for the approved user only. Users agree not to use any retail store for fitting product or for returns. Membership in this program should be considered a privilege and never a right or entitlement; this is a partnership of mutual respect.
Special Pricing and Purchase Limits
Approved program members receive special pricing on footwear. The suggested retail and the member's special price are noted next to each product. The discount rate may vary per product. We reserve the right to limit product availability by gender, size and/or stock number. Custom products are NOT eligible for ProDeal discounts.
Product Availability
Retail orders always take priority. Product availability will be noted next to each style/size and is updated on a daily basis. Approximate order turnaround is one to two weeks depending on the requested shipping method.
Shipping Information
Unless requested otherwise, orders will be shipped via regular ground transportation at the user's expense.
Payment Information
All Pro Deal purchases must be paid for by Credit Card only. We accept Visa, MasterCard, American Express and Discover. Payment by debit card, check or money order will not be accepted.
Order Status/Confirmation
Members will receive an order and shipping confirmation via e-mail and can check order status any time (select Order Status).
Exchanges/Returns
Wolverine World Wide, Inc. cannot accept returns or exchanges (no exceptions). Program members agree to double check their orders before submitting.
By participating in the program, you agree to receive periodic email marketing. You may opt out any time.
Account Suspension/Termination
Accounts are valid for one year from the approval date. We have the right to suspend or terminate a member's account at any time if we believe the member is abusing the program or no longer employed in the industry. Members will be notified via e-mail regarding suspension/termination. We reserve the right to periodically contact a member's 'proof of employment' to verify employment. Chaco pro deal membership must be annually renewed. After 12 months you will need to reapply for your pro account. Begin by submitting a new application.
Account Status Notification
We will notify applicants regarding account status via e-mail within 15 days of the application date.
Do you accept these terms and conditions?