Ratings & Reviews (1064)
(1064)
0.9236842105263158
Rating Breakdown
Rating Breakdown
5 Star
(rsSummary.count)
4 Star
(rsSummary.count)
3 Star
(rsSummary.count)
2 Star
(rsSummary.count)
1 Star
(rsSummary.count)

76% of reviewers recommend this product

Performance
This sandals are horrible - by , Aug 20, 2019
1/ 5 Stars
Do not buy these chaco’s. They tore the skin off my toes and I couldn’t return them because they don’t warranty fit. Know I have a brand new pair of shoes that can’t be worn.

This sandals are horrible

Aug 20, 2019
Do not buy these chaco’s. They tore the skin off my toes and I couldn’t return them because they don’t warranty fit. Know I have a brand new pair of shoes that can’t be worn.
Chacos's reply

Bummed to hear that! Some can experience a short break in period with their new Chacos, but with time most everyone falls in love with them. If new to them we usually recommend is to break your feet into the sandals at a slower pace by wearing only a few hours at a time. If we can help please give us a shout at 888.211.1908. Thank you!

good shoe but even with instructions won’t tighten - by , Aug 07, 2019
3/ 5 Stars
the strap on the toe that goes across my foot won’t tighten, i’ve looked at the instructions carefully but it won’t seem to work. is there any tips

good shoe but even with instructions won’t tighten

Aug 07, 2019
the strap on the toe that goes across my foot won’t tighten, i’ve looked at the instructions carefully but it won’t seem to work. is there any tips
Chacos's reply

We're sorry for the issue. Please give our ReChaco team a call at 888-211-9211 opt 2 and they can help!

These shoes are so Good - by , Aug 06, 2019
5/ 5 Stars
these shoes are fantastic. they were durable and sturdy through moving a heavy couch down stairs and a hill. Very pleased with the support especially for being sandals. would definitely recommend.

These shoes are so Good

Aug 06, 2019
these shoes are fantastic. they were durable and sturdy through moving a heavy couch down stairs and a hill. Very pleased with the support especially for being sandals. would definitely recommend.
Chacos's reply

A product is only as good as the support that surrounds it! We strive to be the best! Thank you!

All day every day - by , Aug 06, 2019
5/ 5 Stars
I love my Chacos. they take some wiggling to get the straps situated right for first wear but once I got them where I liked I haven’t really had to mess with them going on 8 years same pair! The soles are starting to have enough wear to need a new pair but they sure have lasted through heavy wear

All day every day

Aug 06, 2019
I love my Chacos. they take some wiggling to get the straps situated right for first wear but once I got them where I liked I haven’t really had to mess with them going on 8 years same pair! The soles are starting to have enough wear to need a new pair but they sure have lasted through heavy wear
Chacos's reply

That's awesome! Sounds like you've had some amazing adventures together.

My first pair and I’m very disappointed :( - by , Aug 05, 2019
1/ 5 Stars
The shoes are way heavier than I expected and I can not get them comfortable on my feet to even bring myself to wear them for one outing

My first pair and I’m very disappointed :(

Aug 05, 2019
The shoes are way heavier than I expected and I can not get them comfortable on my feet to even bring myself to wear them for one outing
Chacos's reply

We are bummed to hear about this, but we have totally got your back, and your feet! Please give us a shout at 888.211.1908. We got you! Thanks!

Fine but not great. - by , Aug 05, 2019
2/ 5 Stars
I'd had the same pair of Z2's for ~10 years and it was time for a new pair. I ordered the ZX2's to change it up and was disappointed to find that the vibram soles are NOT offered on these - only on the custom built ones. When I reached out to Chaco to ask why that was the only explanation they provided me with was "Yes, we do offer them on the custom Z's". Okay - obviously? Not my question. My question of why was actually never answered. These are fine and I enjoy wearing them, but they're not even close to as comfortable as my old ones w/ the vibram soles are. In addition, when the shoes arrived to me the box that they were in was in such shambles that, to call it a box, would be a lie -- it had completely fallen apart and was only acting as a small barrier between the shipping bag they put them in and the shoes themselves. Overall, I'm disappointed in the quality that Chaco has chosen to skimp on in both their packaging and the materials they do and DON'T use on their sandals. I can't say I'd purchase another pair, unfortunately; i hate to say that because they've been my favorite for so long - but to get such a subpar item is frustrating and - frankly - not work the money.

Fine but not great.

Aug 05, 2019
I'd had the same pair of Z2's for ~10 years and it was time for a new pair. I ordered the ZX2's to change it up and was disappointed to find that the vibram soles are NOT offered on these - only on the custom built ones. When I reached out to Chaco to ask why that was the only explanation they provided me with was "Yes, we do offer them on the custom Z's". Okay - obviously? Not my question. My question of why was actually never answered. These are fine and I enjoy wearing them, but they're not even close to as comfortable as my old ones w/ the vibram soles are. In addition, when the shoes arrived to me the box that they were in was in such shambles that, to call it a box, would be a lie -- it had completely fallen apart and was only acting as a small barrier between the shipping bag they put them in and the shoes themselves. Overall, I'm disappointed in the quality that Chaco has chosen to skimp on in both their packaging and the materials they do and DON'T use on their sandals. I can't say I'd purchase another pair, unfortunately; i hate to say that because they've been my favorite for so long - but to get such a subpar item is frustrating and - frankly - not work the money.
Chacos's reply

We're sorry to hear that these didn't meet your expectations. We'd be happy to help out. If you'd like more info about the reason we made the switch to ChacoGrip, please feel free to call us at 888-211-1908.

Not comfortable at all! - by , Jul 30, 2019
1/ 5 Stars
I have been told by many people that these were the best sandals to get. I bit the bullet and ordered a pair. They are the correct size but do NOT feel comfortable at all. If I pay this much for a pair of sandals I expect for them to be comfortable from day one and that is NOT the case. I will continue to wear them to see if they get more comfortable and don't hurt my feet but I will only try them for so long. Very dissatisfied customer thus far.

Not comfortable at all!

Jul 30, 2019
I have been told by many people that these were the best sandals to get. I bit the bullet and ordered a pair. They are the correct size but do NOT feel comfortable at all. If I pay this much for a pair of sandals I expect for them to be comfortable from day one and that is NOT the case. I will continue to wear them to see if they get more comfortable and don't hurt my feet but I will only try them for so long. Very dissatisfied customer thus far.
Chacos's reply

We're bummed to hear that Paige! We'd be happy to help out. If you'd like, give us a call at 888-211-1908 or email us at customerservice@chacos.com and our team will be happy to help figure out what the issue is!

Blisters, so need to break in - by , Jul 26, 2019
5/ 5 Stars
They hold up very well in water. I did get a blister on my inner side of my foot when I went on my first walk (about 2 miles) so they def need to be broken in if you are trying to hike in them. I didn’t feel like they loosened as I walked in them. I half expected them to be ugly but the Black was actually super cute and I would Wear them around

Blisters, so need to break in

Jul 26, 2019
They hold up very well in water. I did get a blister on my inner side of my foot when I went on my first walk (about 2 miles) so they def need to be broken in if you are trying to hike in them. I didn’t feel like they loosened as I walked in them. I half expected them to be ugly but the Black was actually super cute and I would Wear them around
Chacos's reply

Some can experience a short break in period with their new Chacos, but with time most everyone falls in love with them. If new to them we usually recommend is to break your feet into the sandals at a slower pace by wearing only a few hours at a time. If we can help please give us a shout at 888.211.1908. Thank you!

The sole is comfortable and does not hurt. - by , Jul 18, 2019
5/ 5 Stars
Great shoes to do everything in!

The sole is comfortable and does not hurt.

Jul 18, 2019
Great shoes to do everything in!
Chacos's reply

Oh the places you will go in your Chacos! 🦎

Very comfortable and stylish! - by , Jul 16, 2019
5/ 5 Stars
the sandals fit perfectly and I love wearing them with whatever adventurous outfit I have! Highly recommend these shoes

Very comfortable and stylish!

Jul 16, 2019
the sandals fit perfectly and I love wearing them with whatever adventurous outfit I have! Highly recommend these shoes
Chacos's reply

Thanks for your feedback!