Customer Reviews (532)
  • Customer Reviews

(532)
4.7218045112781954
Rating Breakdown
Rating Breakdown
5 Star
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4 Star
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3 Star
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1 Star
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54% of reviewers recommend this product

Performance
Just what I wanted - by , Jul 08, 2020
5/ 5 Stars
I wasn’t sure if I would like my custom pair or if the design and colors I chose would go together, but I absolutely love my chacos! The tracking for my sandals wasn’t accurate. The entire time it said it hadn’t been shipped and I was expected to receive them sometime at the end of July. Well, they showed up on my front porch in the middle of June in a box that didn’t mention the Chaco company on it, but it was a nice surprise!

Just what I wanted

Jul 08, 2020
I wasn’t sure if I would like my custom pair or if the design and colors I chose would go together, but I absolutely love my chacos! The tracking for my sandals wasn’t accurate. The entire time it said it hadn’t been shipped and I was expected to receive them sometime at the end of July. Well, they showed up on my front porch in the middle of June in a box that didn’t mention the Chaco company on it, but it was a nice surprise!
Chacos's reply

We’re glad to hear your Chacos are making a great impression!

Loved it - by , Jul 08, 2020
5/ 5 Stars
It came exactly how I wanted and they fit great!

Loved it

Jul 08, 2020
It came exactly how I wanted and they fit great!
Chacos's reply

Sounds like you love them as much as we do! You deserve the best! Thanks for being part of Chaco nation!

Exactly what I wanted - by , Jul 07, 2020
5/ 5 Stars
I got these as a graduation gift and the colors were perfect. They were more vibrant than they were in the picture and they were perfectly crafted.

Exactly what I wanted

Jul 07, 2020
I got these as a graduation gift and the colors were perfect. They were more vibrant than they were in the picture and they were perfectly crafted.
Chacos's reply

That's what we love to hear! Especially with the customs!

Great quality - by , Jul 06, 2020
5/ 5 Stars
These are great quality I love them

Great quality

Jul 06, 2020
These are great quality I love them
Chacos's reply

High quality for a high quality customer!

First new pair in 20 years! - by , Jul 02, 2020
5/ 5 Stars
I have had a pair of Chacos since I was 15 (I'm 35 now). I live in them in the summer! last year they got a tiny rip in the strap, but are still in great condition. even the tread is still pretty good. I have been keeping an eye out for another pair with the hiking tread, and never could find them,. Then a friend of mine told me that you can only get that if you order custom, so I was super stoked when Chaco did their COVID sale! I put together the cutest pair of customs with the squishy soles and hiking tread. I didn't really need them quite yet, as my old ones are probably going to last me another few years, but now I have 2. And i am assuming I won't need another pair for another 20-25 years. Loving the chocolate life!

First new pair in 20 years!

Jul 02, 2020
I have had a pair of Chacos since I was 15 (I'm 35 now). I live in them in the summer! last year they got a tiny rip in the strap, but are still in great condition. even the tread is still pretty good. I have been keeping an eye out for another pair with the hiking tread, and never could find them,. Then a friend of mine told me that you can only get that if you order custom, so I was super stoked when Chaco did their COVID sale! I put together the cutest pair of customs with the squishy soles and hiking tread. I didn't really need them quite yet, as my old ones are probably going to last me another few years, but now I have 2. And i am assuming I won't need another pair for another 20-25 years. Loving the chocolate life!
Chacos's reply

Thank you for the flawless feedback! Sounds like you got another perfect pair that's built to last! #Chacos4Life

I love them & had fun customizing! - by , Jun 25, 2020
5/ 5 Stars
I love them & had fun customizing!

I love them & had fun customizing!

Jun 25, 2020
I love them & had fun customizing!
Chacos's reply

Definitely has a much more personal vibe! Thanks for shopping with us!

New favorite sandals! - by , Jun 22, 2020
5/ 5 Stars
Love these sandals! They are so comfortable with good arch support and I’m also able to use them for all my favorite outdoor activities like hiking and kayaking. I definitely recommend ordering a custom pair, I’ve already gotten so many compliments!

New favorite sandals!

Jun 22, 2020
Love these sandals! They are so comfortable with good arch support and I’m also able to use them for all my favorite outdoor activities like hiking and kayaking. I definitely recommend ordering a custom pair, I’ve already gotten so many compliments!
Chacos's reply

Thank you for being part of the Chaco Nation!

Durable and comfy - by , Jun 20, 2020
4/ 5 Stars
I’ve taken these on creek walks, hikes and kayaking. I must say, they have great grip and don’t slip around. Cons: they are tricky to adjust and I’m still working on getting a perfect fit. I felt like I had it but the strap flap was darn near dragging on the ground so I had to make a few adjustments. I did notice when I didn’t have a snug fit some rubbing on my sole and did get a little blister (lesson learned). Over all very happy with my purchase- fit size and style are great (other than the Colors are not as advertised)

Durable and comfy

Jun 20, 2020
I’ve taken these on creek walks, hikes and kayaking. I must say, they have great grip and don’t slip around. Cons: they are tricky to adjust and I’m still working on getting a perfect fit. I felt like I had it but the strap flap was darn near dragging on the ground so I had to make a few adjustments. I did notice when I didn’t have a snug fit some rubbing on my sole and did get a little blister (lesson learned). Over all very happy with my purchase- fit size and style are great (other than the Colors are not as advertised)
Chacos's reply

Thank you for the detailed feedback! If there is anything else we can assist you with, please let us know at 888-211-1908.

I LOVE my custom Chacos! - by , Jun 17, 2020
5/ 5 Stars
I love the custom Chacos I ordered. They are SO comfy. Adjusting the straps to fit me took some time to learn and I'm still getting used to the feel, but I went hiking in them recently and they did well on the rocks and in the water! Would not reccomend for areas with a lot of brush since they're open toe but they are perfect for just about everything else. Well worth the cost and so cute!

I LOVE my custom Chacos!

Jun 17, 2020
I love the custom Chacos I ordered. They are SO comfy. Adjusting the straps to fit me took some time to learn and I'm still getting used to the feel, but I went hiking in them recently and they did well on the rocks and in the water! Would not reccomend for areas with a lot of brush since they're open toe but they are perfect for just about everything else. Well worth the cost and so cute!
Chacos's reply

Thank you for the fantastic feedback!

LOVE THESE SO MUCH - by , Jun 17, 2020
5/ 5 Stars
These are really comfortable and once adjusted right they feel so naturally fitting. Really love them. Great traction on any surface.

LOVE THESE SO MUCH

Jun 17, 2020
These are really comfortable and once adjusted right they feel so naturally fitting. Really love them. Great traction on any surface.
Chacos's reply

Thank you so much! Sounds like you found a terrific pair!