Ratings & Reviews (223)
(223)
0.9354260089686098
Rating Breakdown
Rating Breakdown
5 Star
(rsSummary.count)
4 Star
(rsSummary.count)
3 Star
(rsSummary.count)
2 Star
(rsSummary.count)
1 Star
(rsSummary.count)

53% of reviewers recommend this product

Performance
First time wearing - by , Aug 20, 2019
5/ 5 Stars
I’ve been wanting a pair of sandals for a while now. So I ordered a custom pair. Had a blast picking out the colors and everything else I could choose. First time I wore them to go hiking. I loved them. My feet did not hurt a bit. No rub marks either. So I’m very please.

First time wearing

Aug 20, 2019
I’ve been wanting a pair of sandals for a while now. So I ordered a custom pair. Had a blast picking out the colors and everything else I could choose. First time I wore them to go hiking. I loved them. My feet did not hurt a bit. No rub marks either. So I’m very please.
Chacos's reply

Rad! Thanks for the review.

Lots of compliments! - by , Aug 20, 2019
5/ 5 Stars
This is my first pair of Chacos and I am already in love! I have gotten a lot of compliments on how fun/colorful they are. I upgraded to the cloud footbed and they were immediately comfortable with no break in time needed. I wear an 8.5 and since there are no half sizes, a salesperson recommended I size up to the 9. It is slightly larger on the footbed than something super snug to my foot like Rainbow Flip Flops, but overall, they fit fine. The footbed is also THICK, like almost as thick as my hiking boots, so they seem very durable and like they will hold up over time. I hike a lot and do a lot of water sports, so I think this shoe will be great for warm weather activities. Overall, I'd recommend them, and would get another pair!

Lots of compliments!

Aug 20, 2019
This is my first pair of Chacos and I am already in love! I have gotten a lot of compliments on how fun/colorful they are. I upgraded to the cloud footbed and they were immediately comfortable with no break in time needed. I wear an 8.5 and since there are no half sizes, a salesperson recommended I size up to the 9. It is slightly larger on the footbed than something super snug to my foot like Rainbow Flip Flops, but overall, they fit fine. The footbed is also THICK, like almost as thick as my hiking boots, so they seem very durable and like they will hold up over time. I hike a lot and do a lot of water sports, so I think this shoe will be great for warm weather activities. Overall, I'd recommend them, and would get another pair!
Chacos's reply

Quality products without sacrificing style and comfort!

These shoes are awesome! I love being able personalise them and put my name on them! So fun and nobody else will have a pair like mine! - by , Aug 03, 2019
5/ 5 Stars
Love them! Worth the money

These shoes are awesome! I love being able personalise them and put my name on them! So fun and nobody else will have a pair like mine!

Aug 03, 2019
Love them! Worth the money
Chacos's reply

Stellar! Thanks for being apart of the #ChacoNation

My favorite pair - by , Aug 01, 2019
5/ 5 Stars
I’m now the owner of a custom pair of shoes made just for me. I adore my chaco’s but I truly made these one of a kind! Thanks.

My favorite pair

Aug 01, 2019
I’m now the owner of a custom pair of shoes made just for me. I adore my chaco’s but I truly made these one of a kind! Thanks.
Chacos's reply

👍

Customizable shoes for the win! - by , Jul 31, 2019
5/ 5 Stars
It’s so fun to be able to put your own style on a pair of amazing sandals. Most comfortable sandals I own.

Customizable shoes for the win!

Jul 31, 2019
It’s so fun to be able to put your own style on a pair of amazing sandals. Most comfortable sandals I own.
Chacos's reply

One of a kind, just like you!

Slightly Small; Custom Colors Not as Expected - by , Jul 25, 2019
4/ 5 Stars
I am usually a size 6 so that is what I got, but upon recieving them I realized they are a little too small. Also, the buckle strap color that I had ordered was titled "Firey Red" but they look much more orange than red. Also remember that Custom Chacos take 5-10 days to produce and only after that time period does the 2-3 business day express shipping apply. Overall I gave this product 3 stars because there were minor inconveniences but they are durable and good for my needs.

Slightly Small; Custom Colors Not as Expected

Jul 25, 2019
I am usually a size 6 so that is what I got, but upon recieving them I realized they are a little too small. Also, the buckle strap color that I had ordered was titled "Firey Red" but they look much more orange than red. Also remember that Custom Chacos take 5-10 days to produce and only after that time period does the 2-3 business day express shipping apply. Overall I gave this product 3 stars because there were minor inconveniences but they are durable and good for my needs.
Chacos's reply

Feel free to give us a call at 888-211-9211 opt 2 if you need assistance.

Not good for water!!! Soggy, stinky feet, takes 2 days to dry out. - by , Jul 24, 2019
2/ 5 Stars
We live in MT and do a lot of whitewater rafting in and around Glacier National Park, so we are in the water a lot, climbing on rocks, sand, trees, etc...the sandal itself is very comfortable, but it takes a couple days to fully dry out. My feet are constantly soggy and stinky from these sandals. I cannot wear them very much now, and I've only had them since June. I wish I would have went with the normal sole. I would never buy a cloud sole sandal again, but I cannot afford an additional pair this summer. Perhaps Chaco would like to send me a pair with a normal sole? I love the Chaco sandal itself, they are all my family wears.

Not good for water!!! Soggy, stinky feet, takes 2 days to dry out.

Jul 24, 2019
We live in MT and do a lot of whitewater rafting in and around Glacier National Park, so we are in the water a lot, climbing on rocks, sand, trees, etc...the sandal itself is very comfortable, but it takes a couple days to fully dry out. My feet are constantly soggy and stinky from these sandals. I cannot wear them very much now, and I've only had them since June. I wish I would have went with the normal sole. I would never buy a cloud sole sandal again, but I cannot afford an additional pair this summer. Perhaps Chaco would like to send me a pair with a normal sole? I love the Chaco sandal itself, they are all my family wears.
Chacos's reply

We're sorry to hear about that. Please feel free to reach out to our ReChaco team at 888-211-9211 opt 2 and they can help!

solid product - by , Jul 22, 2019
5/ 5 Stars
I really like these and so far they've worked great, I haven't hiked in them yet but they're quite comfortable. Only downside ive found it they rub a bit on the side of my ankle and on top of my foot near my toe. I probably just have to just adjust them differently.

solid product

Jul 22, 2019
I really like these and so far they've worked great, I haven't hiked in them yet but they're quite comfortable. Only downside ive found it they rub a bit on the side of my ankle and on top of my foot near my toe. I probably just have to just adjust them differently.
Chacos's reply

Once you find the right adjustment for you it will be footwear heaven! If we can help, 888.211.1908. Thank you.

too big - by , Jul 19, 2019
1/ 5 Stars
I bought these with my birthday money and I was so excited to get them. My shoe size is 8 and 1/2 so I got a 9. However the shoes are way too long and when they didn't fit i cried. When you are able to custom order shoes and they are not returnable, you should really offer half sizes. Not worth the money and $130 dollars wasted. Very disappointed to say the least.

too big

Jul 19, 2019
I bought these with my birthday money and I was so excited to get them. My shoe size is 8 and 1/2 so I got a 9. However the shoes are way too long and when they didn't fit i cried. When you are able to custom order shoes and they are not returnable, you should really offer half sizes. Not worth the money and $130 dollars wasted. Very disappointed to say the least.
Chacos's reply

Sorry about the fit issue you're having. Please give our ReChaco team a call at 888-211-9211 opt 2 and they will be happy to help you!

Don’t buy these shoes - by , Jul 19, 2019
1/ 5 Stars
My teen daughter spent her own money on custom Chacos. She is an 8 1/2 shoe size. Because the shoes don’t come in half sizes, she ordered a 9. They are so ridiculously too big she can’t wear them. And because they are custom designed she can’t return them. It is unreasonable to have this non return policy. She was so excited to buy these shoes. She actually cried this afternoon over these sandals that don’t fit. What a waste of money!

Don’t buy these shoes

Jul 19, 2019
My teen daughter spent her own money on custom Chacos. She is an 8 1/2 shoe size. Because the shoes don’t come in half sizes, she ordered a 9. They are so ridiculously too big she can’t wear them. And because they are custom designed she can’t return them. It is unreasonable to have this non return policy. She was so excited to buy these shoes. She actually cried this afternoon over these sandals that don’t fit. What a waste of money!
Chacos's reply

We're sorry for the issue! Please give our ReChaco team a call at 888-211-9211 opt 2 and they will be happy to help you!