Customer Reviews (263)
  • Customer Reviews

(263)
4.688212927756654
Rating Breakdown
Rating Breakdown
5 Star
(rsSummary.count)
4 Star
(rsSummary.count)
3 Star
(rsSummary.count)
2 Star
(rsSummary.count)
1 Star
(rsSummary.count)

45% of reviewers recommend this product

Performance
Cool design, stiff shoe - by , Oct 03, 2020
4/ 5 Stars
Love the design and color choices for customs. The actual base of the shoe is alot stiffer than I remember them to be. I bought my original pair in 1999 and I swore they were alot more comfortable than the ones I just got. They feel awkward on my feet, dont want to wear then and I feel like I wasted my money. Also, the cinch strap to tighten or loosen the shoe seems really long.

Cool design, stiff shoe

Oct 03, 2020
Love the design and color choices for customs. The actual base of the shoe is alot stiffer than I remember them to be. I bought my original pair in 1999 and I swore they were alot more comfortable than the ones I just got. They feel awkward on my feet, dont want to wear then and I feel like I wasted my money. Also, the cinch strap to tighten or loosen the shoe seems really long.
Chacos's reply

We're bummed to hear about your experience with these shoes. Give the team a ring at 888.211.1908. We may be able to help you with your straps.

Overall, super happy! - by , Sep 24, 2020
4/ 5 Stars
Overall, I love these shoes. I have another pair of Chacos, so I already knew what to expect in terms of size and fit. However, I was thought I had selected the same color blue for all of the straps, and and for one of them I accidentally chose a different shade of blue, even though it looked the same online. It's barely noticeable and not a big deal, but just be sure to double check your color selections before hitting submit!

Overall, super happy!

Sep 24, 2020
Overall, I love these shoes. I have another pair of Chacos, so I already knew what to expect in terms of size and fit. However, I was thought I had selected the same color blue for all of the straps, and and for one of them I accidentally chose a different shade of blue, even though it looked the same online. It's barely noticeable and not a big deal, but just be sure to double check your color selections before hitting submit!
Chacos's reply

Thank you for your feedback and advice Taylor! Please feel free to call our ReChaco team at 888-211-9211 ext 2 if you need any help.

I love my new Chacos, but color wasn’t exactly what I saw online. - by , Sep 16, 2020
4/ 5 Stars
My new Chacos are pretty and fit great. Only issue is that the color I chose for the buckle strap is not what I thought I was choosing, and is not one of the colors in the patterns I chose for the top and heel straps. I think there were two colors, aqua and teal (?), and apparently I chose the one that’s NOT included in the navy/teal/light blue stripe I chose for the other straps. That said, I still love them.

I love my new Chacos, but color wasn’t exactly what I saw online.

Sep 16, 2020
My new Chacos are pretty and fit great. Only issue is that the color I chose for the buckle strap is not what I thought I was choosing, and is not one of the colors in the patterns I chose for the top and heel straps. I think there were two colors, aqua and teal (?), and apparently I chose the one that’s NOT included in the navy/teal/light blue stripe I chose for the other straps. That said, I still love them.
Chacos's reply

We're sorry they were not exactly what you were expecting, but we are happy you are enjoying your new custom Chacos!

Love my design! - by , Sep 09, 2020
5/ 5 Stars
I've thought about designing my own chacos for years. Finally, I did it and am in love with them! Thank you for so many options and the easy design process!

Love my design!

Sep 09, 2020
I've thought about designing my own chacos for years. Finally, I did it and am in love with them! Thank you for so many options and the easy design process!
Chacos's reply

So happy to hear that! Stoked that you love your one of a kind Chacos!

Better than expected! - by , Aug 26, 2020
5/ 5 Stars
I love Chacos, and was wanting a custom pair for a while. I finally decided to get some when my old Z’s got too small. I got metallic rose gold for one strap, and did not expect it to be so shiny! Also love the lavender tread. And everything else. They are perfect!

Better than expected!

Aug 26, 2020
I love Chacos, and was wanting a custom pair for a while. I finally decided to get some when my old Z’s got too small. I got metallic rose gold for one strap, and did not expect it to be so shiny! Also love the lavender tread. And everything else. They are perfect!
Chacos's reply

Wonderful!

Chacos are Bret for hiking & river rafting - by , Jul 31, 2020
4/ 5 Stars
These Chacos with the Terrell sole are great for hiking.

Chacos are Bret for hiking & river rafting

Jul 31, 2020
These Chacos with the Terrell sole are great for hiking.
Chacos's reply

Thank you for sharing your recommendation!

Awesome fit! - by , Jul 22, 2020
5/ 5 Stars
These shoes fit perfectly! The straps stretch nicely to fit my feet comfortably.

Awesome fit!

Jul 22, 2020
These shoes fit perfectly! The straps stretch nicely to fit my feet comfortably.
Chacos's reply

Thanks for ordering the Customs! That's a fit you won't find anywhere else!

This product was so fun to design! - by , Jul 08, 2020
5/ 5 Stars
With this product I was able to design my own chacos! It was fun to sit down at the computer and pick what color straps, sole, and more! On some of the pictures it was hard to distinguish a design or color. I love these shoes however because of the disadvantage to see clearly I wish my chacos had a more cohesive color palette. But overall I love these shoes! They are incredibly Comfortable to wear! I broke my foot not to long ago and these Chacos were the only shoe that I could wear without putting pressure on my injury. I would HIGHLY recommend these Chacos!

This product was so fun to design!

Jul 08, 2020
With this product I was able to design my own chacos! It was fun to sit down at the computer and pick what color straps, sole, and more! On some of the pictures it was hard to distinguish a design or color. I love these shoes however because of the disadvantage to see clearly I wish my chacos had a more cohesive color palette. But overall I love these shoes! They are incredibly Comfortable to wear! I broke my foot not to long ago and these Chacos were the only shoe that I could wear without putting pressure on my injury. I would HIGHLY recommend these Chacos!
Chacos's reply

Thank you so much for your recommendation! We will pass along your comment about our swatch sizes. Enjoy your new Chacos and have fun!

Great Causal and Outdoors Sandal - by , Jul 08, 2020
5/ 5 Stars
I love my custom Chacos! The warning said they would ship 6-8 weeks after my order but i got them in about 4 weeks. I went out hiking in them the day after I got them. I like that they have adjustable straps. I love them

Great Causal and Outdoors Sandal

Jul 08, 2020
I love my custom Chacos! The warning said they would ship 6-8 weeks after my order but i got them in about 4 weeks. I went out hiking in them the day after I got them. I like that they have adjustable straps. I love them
Chacos's reply

We work hard to deliver the best to our Chacos customer. Thank you!

Repeat buyer because product is excellent - by , Jul 07, 2020
5/ 5 Stars
This was the first pair of chacos I have customized and was absolutely thrilled at how easy it was to design. I was overjoyed with how they turned out. I wear chacos everyday during warmer weather and even when I teacher. I have knee and back problems and they help alleviate some of the strain of standing of cement tiled floor at school. I absolutely love them.

Repeat buyer because product is excellent

Jul 07, 2020
This was the first pair of chacos I have customized and was absolutely thrilled at how easy it was to design. I was overjoyed with how they turned out. I wear chacos everyday during warmer weather and even when I teacher. I have knee and back problems and they help alleviate some of the strain of standing of cement tiled floor at school. I absolutely love them.
Chacos's reply

We're thrilled you enjoyed them so much! Welcome to the Chaco Nation!