Ratings & Reviews (196)
(196)
4.7397959183673475
Rating Breakdown
Rating Breakdown
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
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60% of reviewers recommend this product

Performance
Love chacos - by , Feb 07, 2019
5/ 5 Stars
Absolutely perfect!! What you see online is what you get. I loved the fact I could make the logo and buckle glow in the dark. This is my 4th pair of chacos and 2 that I have custom made. 100% worth it to make your own. Love the color and fit, can’t tell enough people about them!!

Love chacos

Feb 07, 2019
Absolutely perfect!! What you see online is what you get. I loved the fact I could make the logo and buckle glow in the dark. This is my 4th pair of chacos and 2 that I have custom made. 100% worth it to make your own. Love the color and fit, can’t tell enough people about them!!
Like walking on a cloud - by , Dec 08, 2018
5/ 5 Stars
Living in Florida, my Chacos are my main footwear when I'm not at work. They are easy to put on and have great arch support. My first pair of custom Chacos need to be sent in to be resoled, so I allowed myself to design a new pair so I won't be without a pair. The new cloud footbed is the best thing ever--I don't know if I'll want to go back to my old pair at all--and I'm looking forward to hiking with the increased tread depth on this pair of Chacos.

Like walking on a cloud

Dec 08, 2018
Living in Florida, my Chacos are my main footwear when I'm not at work. They are easy to put on and have great arch support. My first pair of custom Chacos need to be sent in to be resoled, so I allowed myself to design a new pair so I won't be without a pair. The new cloud footbed is the best thing ever--I don't know if I'll want to go back to my old pair at all--and I'm looking forward to hiking with the increased tread depth on this pair of Chacos.
Chacos's reply

Thanks for the great review Laura!

Best purchase ever - by , Oct 18, 2018
5/ 5 Stars
This sandals are THE BEST. They fit perfectly and are really comfortable. It’s like using tracking boots but lighter. I wear them all summer. They are also good looking. It’s been 2 years since I got them and still look the same, no regrets on this purchase. !

Best purchase ever

Oct 18, 2018
This sandals are THE BEST. They fit perfectly and are really comfortable. It’s like using tracking boots but lighter. I wear them all summer. They are also good looking. It’s been 2 years since I got them and still look the same, no regrets on this purchase. !
Chacos's reply

We do our very best to deliver the best! Thank you!

Love the customization. - by , Oct 09, 2018
5/ 5 Stars
Love every thing about this sandal except for the almost month wait to receive them.

Love the customization.

Oct 09, 2018
Love every thing about this sandal except for the almost month wait to receive them.
Beware Buckle Colors - by , Sep 23, 2018
4/ 5 Stars
These are very comfortable sandals and I liked the ability to customize a wide width shoe because those are harder to find. My only issue was the purple buckle I ordered online was actually closer to pink in person. I was able to have it changed to a different color through ReChaco, so overall I am very please with this product!

Beware Buckle Colors

Sep 23, 2018
These are very comfortable sandals and I liked the ability to customize a wide width shoe because those are harder to find. My only issue was the purple buckle I ordered online was actually closer to pink in person. I was able to have it changed to a different color through ReChaco, so overall I am very please with this product!
Overall Okay - by , Sep 19, 2018
4/ 5 Stars
I love them, However. not as comfortable as my last pair. seems the foot bed is harder. Kinda disappointing actually. :(

Overall Okay

Sep 19, 2018
I love them, However. not as comfortable as my last pair. seems the foot bed is harder. Kinda disappointing actually. :(
Love, love, love - by , Sep 19, 2018
5/ 5 Stars
I love my chacos! My feet didn't think chacos could get any better until they met the cloud soles.

Love, love, love

Sep 19, 2018
I love my chacos! My feet didn't think chacos could get any better until they met the cloud soles.
Love them! - by , Sep 10, 2018
5/ 5 Stars
I love these shoes! I wore them out west in Utah for an entire week camping and they were great. I was worried about the light grey getting dirty and darkening but so far that hasn't been an issue. The only complaint I have is that when walking in them for long periods of time they can sometimes feel a little uncomfortable on my heels, but I think that will change over time once they're more worn in.

Love them!

Sep 10, 2018
I love these shoes! I wore them out west in Utah for an entire week camping and they were great. I was worried about the light grey getting dirty and darkening but so far that hasn't been an issue. The only complaint I have is that when walking in them for long periods of time they can sometimes feel a little uncomfortable on my heels, but I think that will change over time once they're more worn in.
Chacos's reply

Love the feedback! :)

Comfortable but straps have issues - by , Sep 02, 2018
3/ 5 Stars
I am a longtime Chaco wearer, and was very excited to finally get a custom pair. However, please be aware that if you are in the same situation and already enjoy the feel of your Chaco straps, you may be disappointed with some of the straps in the custom sandal builder. I got the metallic straps in ZX/1 version, and noticed immediately that they are made of a different material than the "traditional" straps. All of my other pairs have a more thick and substantive feel and are obviously made of a different material. The metallic straps are thinner and not as soft. Potentially as a result of the different material, they also slip over one another as you walk to create an "overlap" that can be uncomfortable, since it does not provide the same breadth of support as two separate straps holding your foot down. Obviously the same great Chaco support and versatility is there, but I'm disappointed, as these cost much more than the regular selections of Chaco sandals, yet the material is very different and the overlap is bothersome.

Comfortable but straps have issues

Sep 02, 2018
I am a longtime Chaco wearer, and was very excited to finally get a custom pair. However, please be aware that if you are in the same situation and already enjoy the feel of your Chaco straps, you may be disappointed with some of the straps in the custom sandal builder. I got the metallic straps in ZX/1 version, and noticed immediately that they are made of a different material than the "traditional" straps. All of my other pairs have a more thick and substantive feel and are obviously made of a different material. The metallic straps are thinner and not as soft. Potentially as a result of the different material, they also slip over one another as you walk to create an "overlap" that can be uncomfortable, since it does not provide the same breadth of support as two separate straps holding your foot down. Obviously the same great Chaco support and versatility is there, but I'm disappointed, as these cost much more than the regular selections of Chaco sandals, yet the material is very different and the overlap is bothersome.
Chacos's reply

Please give us a call at 888.211.9211 if we can help answer any questions. Thank you.

Amazing - by , Aug 30, 2018
5/ 5 Stars
These shoes are literally the best shoes I have ever bought. They are a little bigger than I expected but they still fit amazingly. I would totally recommend these to anyone.

Amazing

Aug 30, 2018
These shoes are literally the best shoes I have ever bought. They are a little bigger than I expected but they still fit amazingly. I would totally recommend these to anyone.
Chacos's reply

Thanks!