Customer Reviews (304)
  • Customer Reviews

(304)
0.9394736842105263
Rating Breakdown
Rating Breakdown
5 Star
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4 Star
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3 Star
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35% of reviewers recommend this product

Performance
Strap is way too long! - by , Jul 03, 2019
2/ 5 Stars
Just bought my 3rd pair of Chaco’s. Bought my first pair 20+ years ago and my second around 10years ago. Both pair wee workhorses, wearing them for my sole footwear weeks at a time. This new pair the straps are ridiculously too long, causing me to avoid wearing them. Looked into it and it appears to be a common complaint. Perhaps Chaco can fix this problem. When I bought my last pair, I wish I would’ve bought 2 pair. For now I’ll continue wearing my old pair that I was hoping to replace.

Strap is way too long!

Jul 03, 2019
Just bought my 3rd pair of Chaco’s. Bought my first pair 20+ years ago and my second around 10years ago. Both pair wee workhorses, wearing them for my sole footwear weeks at a time. This new pair the straps are ridiculously too long, causing me to avoid wearing them. Looked into it and it appears to be a common complaint. Perhaps Chaco can fix this problem. When I bought my last pair, I wish I would’ve bought 2 pair. For now I’ll continue wearing my old pair that I was hoping to replace.
Chacos's reply

We appreciate your feedback and we are always happy to do all we can to help. Please feel free to give us a call at 888.211.1908. Thank you.

Comfy! - by , Jun 28, 2019
5/ 5 Stars
The Chacos are VERY comfortable, sturdy, and well made. My only issue was that it took me a week or so to get used to the straps, it's a bit odd at first and slightly uncomfortable, but after a while you can't tell you're wearing them.

Comfy!

Jun 28, 2019
The Chacos are VERY comfortable, sturdy, and well made. My only issue was that it took me a week or so to get used to the straps, it's a bit odd at first and slightly uncomfortable, but after a while you can't tell you're wearing them.
So far extremely comfortable and seem to be a winner. Have had many types of sandals in the past and I really like these. - by , Jun 25, 2019
3/ 5 Stars
I do really like these Z/1’s. I was on the fence and looking at a couple other brands, but went with these. I really don’t have any complaints, other than the actual color of my custom made sandals wasn’t what I had ordered. I created all dark gray straps and what I got was mostly light gray with only the pull strap and the small upright ones being dark gray and the majority (90%) being light gray. Because they were custom I couldn’t return them as it states on the website concerning custom products. I just kinda said oh well and deal with it. I would suggest more of a detailed description and picture of what is ordered to alleviate future discrepancies from customers waiting 5-10 business days for assembly, plus the shipping time, to realize something isn’t correct. Once again, comfort and functionality is amazing, I only wish they were the correct color I had hoped for.

So far extremely comfortable and seem to be a winner. Have had many types of sandals in the past and I really like these.

Jun 25, 2019
I do really like these Z/1’s. I was on the fence and looking at a couple other brands, but went with these. I really don’t have any complaints, other than the actual color of my custom made sandals wasn’t what I had ordered. I created all dark gray straps and what I got was mostly light gray with only the pull strap and the small upright ones being dark gray and the majority (90%) being light gray. Because they were custom I couldn’t return them as it states on the website concerning custom products. I just kinda said oh well and deal with it. I would suggest more of a detailed description and picture of what is ordered to alleviate future discrepancies from customers waiting 5-10 business days for assembly, plus the shipping time, to realize something isn’t correct. Once again, comfort and functionality is amazing, I only wish they were the correct color I had hoped for.
Chacos's reply

Give the team a ring at 888.211.1908, we are happy to help you with that!

Love my moon rovers - by , Jun 25, 2019
5/ 5 Stars
Amazingly comfortable! And with that traction they climb over anything- like a moon rover!

Love my moon rovers

Jun 25, 2019
Amazingly comfortable! And with that traction they climb over anything- like a moon rover!
Quality workmanship and fast delivery - by , Jun 21, 2019
5/ 5 Stars
Firstly, the custom sandal build application was cool to use and it was so helpful to see the design elements all together. The sandals were a gift for my son, who is studying clothing design, and is very selective about his wardrobe. He's big into footwear, and articles must not only need to be fashionable, but well made. I was concerned that a custom order with such a quick turnaround might not be up to standard, his or Chaco's. But these one if a kind sandals were beautifully constructed and highly praised. Thank you Chaco for this amazing shopping experience.

Quality workmanship and fast delivery

Jun 21, 2019
Firstly, the custom sandal build application was cool to use and it was so helpful to see the design elements all together. The sandals were a gift for my son, who is studying clothing design, and is very selective about his wardrobe. He's big into footwear, and articles must not only need to be fashionable, but well made. I was concerned that a custom order with such a quick turnaround might not be up to standard, his or Chaco's. But these one if a kind sandals were beautifully constructed and highly praised. Thank you Chaco for this amazing shopping experience.
Chacos's reply

Thank you for the great review Todd! We're thrilled to hear this!

Love the cloud - by , Jun 21, 2019
5/ 5 Stars
Really like the new improved cloud sol. Great upgrade. Had the older Z2 sandals and like them without the toe loop better. Also, the cloud sole is much lighter and more comfortable.

Love the cloud

Jun 21, 2019
Really like the new improved cloud sol. Great upgrade. Had the older Z2 sandals and like them without the toe loop better. Also, the cloud sole is much lighter and more comfortable.
Chacos's reply

Thanks for your great feedback!

Fantastic! - by , Jun 20, 2019
5/ 5 Stars
Best Father’s Day present you can buy

Fantastic!

Jun 20, 2019
Best Father’s Day present you can buy
Just what I ordered - by , Jun 19, 2019
5/ 5 Stars
Really enjoyed choosing my own design on these sandals. Turned out just like I selected. Always happy with Chaco fit and quality of materials. Wear these all the time for walking, and now enjoy how stylish my custom Grateful Dead dancing bears sandals are!

Just what I ordered

Jun 19, 2019
Really enjoyed choosing my own design on these sandals. Turned out just like I selected. Always happy with Chaco fit and quality of materials. Wear these all the time for walking, and now enjoy how stylish my custom Grateful Dead dancing bears sandals are!
Chacos's reply

We're happy you're happy! Thanks for the feedback.

Custom - by , Jun 16, 2019
5/ 5 Stars
LOVE LOVE MY YELLOW CHACOS! I have looked for 2 years for yellow chacos! My only complaint is that yellow strap got dirty after wearing just a couple times.

Custom

Jun 16, 2019
LOVE LOVE MY YELLOW CHACOS! I have looked for 2 years for yellow chacos! My only complaint is that yellow strap got dirty after wearing just a couple times.
Chacos's reply

We love that you love them Kelly! You can toss them in the wash with a load of towels on a gentle cycle if they are dirty. (Do not machine dry) Give us a ring at 888.211.1908 if you have any questions.

Awesome experience ordering customized Chacos - by , Jun 05, 2019
5/ 5 Stars
Creating customized Chacos was easy and quick. I was really impressed with the company and how quickly they were able to complete and ship my order. Shoes were exactly how they appeared on the design page.

Awesome experience ordering customized Chacos

Jun 05, 2019
Creating customized Chacos was easy and quick. I was really impressed with the company and how quickly they were able to complete and ship my order. Shoes were exactly how they appeared on the design page.