Customer Reviews (300)
  • Customer Reviews

(300)
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Rating Breakdown
Rating Breakdown
5 Star
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4 Star
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35% of reviewers recommend this product

Performance
A step down... - by , Aug 19, 2019
2/ 5 Stars
It would spread that Chaco has started to use a much thinner, more flimsy strap than previous generations of sandals. The thin straps dig in and almost have “sharp edges”. These new sandals feel like cheap knock offs of what used to be a great quality product. I’m afraid these won’t hold up to the rigors of life on the river. It’s pretty disappointing to see where Chaco has gone.

A step down...

Aug 19, 2019
It would spread that Chaco has started to use a much thinner, more flimsy strap than previous generations of sandals. The thin straps dig in and almost have “sharp edges”. These new sandals feel like cheap knock offs of what used to be a great quality product. I’m afraid these won’t hold up to the rigors of life on the river. It’s pretty disappointing to see where Chaco has gone.
Chacos's reply

Bummed to hear that. We appreciate your feedback and will definitely pass this info along. If we can help in any way please give us a shout at 888.211.1908. Thank you!

This product was as advertised - by , Aug 16, 2019
5/ 5 Stars
I needed a new pair of sandals that were a little more substantial then a pair of slides so I chose a the z/1 sandal and am in love. Not only could you customize everything but they are great for long distance.

This product was as advertised

Aug 16, 2019
I needed a new pair of sandals that were a little more substantial then a pair of slides so I chose a the z/1 sandal and am in love. Not only could you customize everything but they are great for long distance.
Chacos's reply

Great review Andrew!! Thanks so much.

Great sandals! - by , Aug 16, 2019
5/ 5 Stars
Chaco Z1s are by far the best sandals I've ever tried. I am now on my fourth pair, and these are just as comfortable as the other three. I wear Chacos every day of the year, and each has lasted six years. I absolutely love them! Highly recommended,

Great sandals!

Aug 16, 2019
Chaco Z1s are by far the best sandals I've ever tried. I am now on my fourth pair, and these are just as comfortable as the other three. I wear Chacos every day of the year, and each has lasted six years. I absolutely love them! Highly recommended,
Chacos's reply

So rad to hear!

Poor quality not like the old chacos - by , Aug 15, 2019
1/ 5 Stars
Received these custom chacos with vibram Colorado sole two months ago and they have already worn through the outsole and is dangerously close to the main sole rubber. I’m stuck in a hard spot because I don’t want to pay to have two month old 130 dollar sandals repaired. I do not wear them daily and this is unacceptable. I wore the same pair of vibram sole Chaco every day during college and they lasted years. Sad day with new chacos...

Poor quality not like the old chacos

Aug 15, 2019
Received these custom chacos with vibram Colorado sole two months ago and they have already worn through the outsole and is dangerously close to the main sole rubber. I’m stuck in a hard spot because I don’t want to pay to have two month old 130 dollar sandals repaired. I do not wear them daily and this is unacceptable. I wore the same pair of vibram sole Chaco every day during college and they lasted years. Sad day with new chacos...
Chacos's reply

Have you reached out to the team, yet? If not, we'd be happy to set up a warranty inspection and take a look at the sandals. Please give us a call at 888.211.9211 ext or email us at rechaco@chacos.com. Thank you.

Excellent! - by , Aug 15, 2019
5/ 5 Stars
Ability to customize everything is awesome, right down to the strap length to tighten around ankle.

Excellent!

Aug 15, 2019
Ability to customize everything is awesome, right down to the strap length to tighten around ankle.
Chacos's reply

Thanks so much for your feedback!

Great Features Come To Those Who Wait - by , Aug 13, 2019
5/ 5 Stars
I love my custom chacos and they are very comfortable. However, it was very unclear on the shipping. I kept checking my order status to see if it “shipped”. The page finally said it was shipped, but I called and evidentially the shipping status was for my order being shipped to the factory and not to me. This was very misleading. I do not reccomend paying for faster shipping, it will not make a difference in the long run.

Great Features Come To Those Who Wait

Aug 13, 2019
I love my custom chacos and they are very comfortable. However, it was very unclear on the shipping. I kept checking my order status to see if it “shipped”. The page finally said it was shipped, but I called and evidentially the shipping status was for my order being shipped to the factory and not to me. This was very misleading. I do not reccomend paying for faster shipping, it will not make a difference in the long run.
Great custom sandals - by , Aug 12, 2019
5/ 5 Stars
I have always wanted to customize a shoe.When I saw the opportunity to see how they would be I just had to try.The sandals turned out great and I really enjoy them.They wear great and I get a lot of compliments.Try your hand it is fun and rewarding.

Great custom sandals

Aug 12, 2019
I have always wanted to customize a shoe.When I saw the opportunity to see how they would be I just had to try.The sandals turned out great and I really enjoy them.They wear great and I get a lot of compliments.Try your hand it is fun and rewarding.
Chacos's reply

A product is only as good as the support that surrounds it! We strive to be the best! Thank you!

Fun to customize - by , Aug 12, 2019
5/ 5 Stars
These are already known to be super great sandals, and being able to customize the colors and patterns and materials was a super bonus! It was a gift for my dad, and he loves them and the personalized touch. Plus, they fit perfectly after adjusting the straps, so just by knowing his usual shoe size I was able to order the right pair.

Fun to customize

Aug 12, 2019
These are already known to be super great sandals, and being able to customize the colors and patterns and materials was a super bonus! It was a gift for my dad, and he loves them and the personalized touch. Plus, they fit perfectly after adjusting the straps, so just by knowing his usual shoe size I was able to order the right pair.
This product very comfortable - by , Aug 02, 2019
5/ 5 Stars
Perfect

This product very comfortable

Aug 02, 2019
Perfect
Chacos's reply

🙌

Great Chac's, but did not have consistent yellow for straps. - by , Aug 01, 2019
3/ 5 Stars
Don't get me wrong, I am a total Chaco head. These babies work great for versitile activities. However, I was disappointed that Chaco had not boarded the yellow trend yet.

Great Chac's, but did not have consistent yellow for straps.

Aug 01, 2019
Don't get me wrong, I am a total Chaco head. These babies work great for versitile activities. However, I was disappointed that Chaco had not boarded the yellow trend yet.
Chacos's reply

Keep an eye out! 😉