Customer Reviews (94)
  • Customer Reviews

(94)
4.329787234042553
Rating Breakdown
Rating Breakdown
5 Star
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3 Star
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30% of reviewers recommend this product

Performance
Durable and comfortable. - by , Sep 19, 2020
5/ 5 Stars
They were super comfortable and withstood my abuse for over 10 years.

Durable and comfortable.

Sep 19, 2020
They were super comfortable and withstood my abuse for over 10 years.
Chacos's reply

🙌🏼

Great product will buy again - by , Sep 15, 2020
5/ 5 Stars
Will be definitely getting another pair well with the way they fit can wear them all day with no pain awesome job Choco

Great product will buy again

Sep 15, 2020
Will be definitely getting another pair well with the way they fit can wear them all day with no pain awesome job Choco
Chacos's reply

We’re glad you found your perfect pair of Chacos!

My new Flips are well made with solid construction but I wish they were more stiff like my older pair. - by , Sep 05, 2020
4/ 5 Stars
I custom ordered new Flips when a toe strap pulled out of my old Flips. The older pair has a more stiff, less flexible, foot bed and sole. The older pair has a vibram sole. The more stiff construction of my old Flips made them more stable and more comfortable to walk on various surfaces. Both new and old Flips have comfortable cushioning. The straps on the new Flips are slightly longer and attach a little farther back on the foot bed. This makes them fit a little loose compared to my older pair. I have slim/skinny feet so the average foot will probably fit well in the newer design. Both my old Flips and a pair of Z1 sandals are very well constructed and have held up for a long time. I expect long life out of the new Flips also.

My new Flips are well made with solid construction but I wish they were more stiff like my older pair.

Sep 05, 2020
I custom ordered new Flips when a toe strap pulled out of my old Flips. The older pair has a more stiff, less flexible, foot bed and sole. The older pair has a vibram sole. The more stiff construction of my old Flips made them more stable and more comfortable to walk on various surfaces. Both new and old Flips have comfortable cushioning. The straps on the new Flips are slightly longer and attach a little farther back on the foot bed. This makes them fit a little loose compared to my older pair. I have slim/skinny feet so the average foot will probably fit well in the newer design. Both my old Flips and a pair of Z1 sandals are very well constructed and have held up for a long time. I expect long life out of the new Flips also.
Chacos's reply

Thank you for sharing!

Go up a size - by , Sep 02, 2020
3/ 5 Stars
I ordered the same size I wear for the regular chacos after asking customer service if the sizing for both are consistent, they advised me to order the same size. I received my order today and I’m really disappointed to find that the sizing is not consistent and my heel is hanging off the back of my sandals. I can’t return or exchange them for a larger size because they are custom. I’m incredibly disappointed.

Go up a size

Sep 02, 2020
I ordered the same size I wear for the regular chacos after asking customer service if the sizing for both are consistent, they advised me to order the same size. I received my order today and I’m really disappointed to find that the sizing is not consistent and my heel is hanging off the back of my sandals. I can’t return or exchange them for a larger size because they are custom. I’m incredibly disappointed.
Chacos's reply

We’d be happy to take a look. Please give us a call at 888-211-1908. We are here to help!

Great fit - by , Sep 01, 2020
5/ 5 Stars
Excellent fit and they feel great. Very lightweight

Great fit

Sep 01, 2020
Excellent fit and they feel great. Very lightweight
Chacos's reply

We’re known for comfort and style! Thanks very much for your review!

Wide feet - by , Aug 13, 2020
5/ 5 Stars
I ordered the"men's" size for my wide feet and it worked perfectly. They fit so well right out of the box. I haven't worn any other sandals since I got them!

Wide feet

Aug 13, 2020
I ordered the"men's" size for my wide feet and it worked perfectly. They fit so well right out of the box. I haven't worn any other sandals since I got them!
Chacos's reply

Terrific! Thank you for sharing!

Best Flops Ever! - by , Aug 10, 2020
5/ 5 Stars
The custom chacos are amazing. They are my favorite flops and living in FL, I wear flip flops literally every day!

Best Flops Ever!

Aug 10, 2020
The custom chacos are amazing. They are my favorite flops and living in FL, I wear flip flops literally every day!
Chacos's reply

Awesome! Thank you for sharing, Alex!

Not the same anymore... - by , Aug 06, 2020
3/ 5 Stars
They look great and fit well, but unfortunately Chaco changed the material for the sole/footbed. It is "greasy" feeling and not nearly as grippy on the feet compared to Chacos of years past. I am curious... who the heck made the executive decision to use this shiny looking and more slippery sole material? Too bad. I hope they go back to the older material.

Not the same anymore...

Aug 06, 2020
They look great and fit well, but unfortunately Chaco changed the material for the sole/footbed. It is "greasy" feeling and not nearly as grippy on the feet compared to Chacos of years past. I am curious... who the heck made the executive decision to use this shiny looking and more slippery sole material? Too bad. I hope they go back to the older material.
Chacos's reply

Thank you for your feedback.

Great stability and style for a Flip!!!! - by , Jul 31, 2020
5/ 5 Stars
Looks great on, Feels great on a walk, my third pair will be ordering another this week

Great stability and style for a Flip!!!!

Jul 31, 2020
Looks great on, Feels great on a walk, my third pair will be ordering another this week
Chacos's reply

Terrific!

Great sandal, made for me! - by , Jul 15, 2020
5/ 5 Stars
Love my new Chaco's sandals. They look great, are comfortable and well constructed. Designed and manufactured to my tastes through the Chaco's website. I'm proud to wear sandals made right here in Michigan. Thanks Chaco's!

Great sandal, made for me!

Jul 15, 2020
Love my new Chaco's sandals. They look great, are comfortable and well constructed. Designed and manufactured to my tastes through the Chaco's website. I'm proud to wear sandals made right here in Michigan. Thanks Chaco's!
Chacos's reply

Awesome! Can't beat that fit and comfort, or the cool design you requested to make them truly your own!