Ratings & Reviews
(76)
0.8552631578947368
Rating Breakdown
Rating Breakdown
5
Star
(rsSummary.count)
4
Star
(rsSummary.count)
3
Star
(rsSummary.count)
2
Star
(rsSummary.count)
1
Star
(rsSummary.count)
37% of reviewers recommend this product
Small
True to Size
Big
Performance
Great shoes! - by
Emily03,
Jan 02, 2020
5/
5
Stars
These fit great and are comfortable sandals.
Emily03
From
Durham, NC
Product Use
Daily wear
Size True to Size
Performance
Great shoes!
Jan 02, 2020
These fit great and are comfortable sandals.
Chacos's reply
Awesome! Thanks so much.
Big fat zero! - by
Keith,
Dec 20, 2019
1/
5
Stars
Product arrived and was noticeably smaller than my other chacos. Color did not match the image on the website. Customer service refused to correct the problem and offered to charge me $40 for a rebuild. I’ll just donate these to Salvation Army, and I’ll never buy chacos again!
Keith
From
Abilene,TX
Product Use
None
Size Fits too Small
Performance
Big fat zero!
Dec 20, 2019
Product arrived and was noticeably smaller than my other chacos. Color did not match the image on the website. Customer service refused to correct the problem and offered to charge me $40 for a rebuild. I’ll just donate these to Salvation Army, and I’ll never buy chacos again!
Chacos's reply
We're so bummed to hear that Keith! We've forwarded your feedback over to our ReChaco team. So sorry!
Better than expected - by
kimo,
Oct 08, 2019
5/
5
Stars
Besides all the nice custom features, I am most impressed with how they fit. I have high arches and suffer from Morton's Neroma and because they slightly elevate the ball of the foot, so your metacarpals spread a bit, it relieved my symptoms. That was unexpected.
kimo
From
Vancouver, WA
Product Use
$90
Size True to Size
Better than expected
Oct 08, 2019
Besides all the nice custom features, I am most impressed with how they fit. I have high arches and suffer from Morton's Neroma and because they slightly elevate the ball of the foot, so your metacarpals spread a bit, it relieved my symptoms. That was unexpected.
Chacos's reply
Thanks so much for your feedback!!
Perfect present for my deadhead bf - by
Micki,
Oct 03, 2019
4/
5
Stars
Being able to customize the shoe was easy and they came out great.
My boyfriend loves them!
So SUCCESS
Micki
From
Boulder Colorado
Product Use
Daily
Size True to Size
Perfect present for my deadhead bf
Oct 03, 2019
Being able to customize the shoe was easy and they came out great.
My boyfriend loves them!
So SUCCESS
Chacos's reply
Great review! Thanks so much! š
Stoked on my custom flops!! - by
CPAD.,
Sep 25, 2019
5/
5
Stars
Aloha, stoked on my custom flip flops! Comfortable, unique and one of a kind! Once you go custom you’ll never go back!!!
CPAD.
Product Use
Everyday
Size True to Size
Performance
Stoked on my custom flops!!
Sep 25, 2019
Aloha, stoked on my custom flip flops! Comfortable, unique and one of a kind! Once you go custom you’ll never go back!!!
Chacos's reply
We're stoked to hear it!
Exactly what I wanted - by
Nashawkeye,
Sep 13, 2019
5/
5
Stars
I custom made my pair and love the way they fit and look. It took a few extra days to receive in the mail but it was worth the wait. Wish they still offered Vibrum soles, they were so durable, but the new ones look tough enough so far. I highly recommend these to anyone looking for a quality pair of flip flops.
Nashawkeye
From
Nashville, TN
Product Use
casual
Size True to Size
Performance
Exactly what I wanted
Sep 13, 2019
I custom made my pair and love the way they fit and look. It took a few extra days to receive in the mail but it was worth the wait. Wish they still offered Vibrum soles, they were so durable, but the new ones look tough enough so far. I highly recommend these to anyone looking for a quality pair of flip flops.
Chacos's reply
So stellar! Thanks so much for your feedback!! š
The product did not come as described. - by
Sammie,
Sep 12, 2019
1/
5
Stars
Ordered these for my dad as a gift. It came with different colored straps, on each side, which looks super weird and not how they were designed. Be careful to read through everything. The image does not give a good overview of the design. I reached out to support and still haven’t heard anything back - it will be a week tomorrow.
The shoe itself is fine, like the normal playa chaco flip.
It takes a while for them to be made and then to not receive what you expected is just a bummer. I don’t think I would recommend this process, just order a premade one.
Also, I miss the ecotread sole like crazy.
Sammie
From
Dallas, TX
Product Use
...
Size True to Size
The product did not come as described.
Sep 12, 2019
Ordered these for my dad as a gift. It came with different colored straps, on each side, which looks super weird and not how they were designed. Be careful to read through everything. The image does not give a good overview of the design. I reached out to support and still haven’t heard anything back - it will be a week tomorrow.
The shoe itself is fine, like the normal playa chaco flip.
It takes a while for them to be made and then to not receive what you expected is just a bummer. I don’t think I would recommend this process, just order a premade one.
Also, I miss the ecotread sole like crazy.
Chacos's reply
We appreciate your feedback Sammie. We see that the flip was designed with two different color straps. We recommend calling our ReChaco team at 888-211-9211 ext 2 for help with your custom flip.
Looks good & wears good - by
Judge JRF,
Sep 03, 2019
5/
5
Stars
Very pleased with this purchase. Easy customization and exactly what I thought I was getting. Love me some chacos!!!
Judge JRF
From
Alexander City, AL.
Product Use
Casual lake/beach wear.
Size True to Size
Performance
Looks good & wears good
Sep 03, 2019
Very pleased with this purchase. Easy customization and exactly what I thought I was getting. Love me some chacos!!!
Chacos's reply
One of a kind, just like you š
HEADS UP. Poor quality. No warranty. - by
Cam,
Aug 02, 2019
1/
5
Stars
Strap tore out from the sole. Rest of the flip flop was in great shape.
Chaco repair stated flip flops are not covered by warranty, additionally, said it broke due to wear/tare....when the rest of the sandal was in great condition.
Overall very disappointed in this product.
Cam
From
Virginia
Product Use
Daily
Size True to Size
Performance
HEADS UP. Poor quality. No warranty.
Aug 02, 2019
Strap tore out from the sole. Rest of the flip flop was in great shape.
Chaco repair stated flip flops are not covered by warranty, additionally, said it broke due to wear/tare....when the rest of the sandal was in great condition.
Overall very disappointed in this product.
Chacos's reply
Bummer. We appreciate your feedback and will definitely pass this info along.
Size True to Size
Not like they used to be!
We greatly appreciate your feedback and we'll make sure to pass it along. Please give us a call, if we can help, at888-211-9211 ext 2.