Customer Reviews (188)
  • Customer Reviews

(188)
4.25531914893617
Rating Breakdown
Rating Breakdown
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
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3% of reviewers recommend this product

Performance
10/10! - by , Jun 10, 2020
5/ 5 Stars
My pup has worn hers for over two years and it is still good as new. Washes very easily and fits her perfectly. Stitching on the name is still neat and has not worn. Now her new brother is going to get one!

10/10!

Jun 10, 2020
My pup has worn hers for over two years and it is still good as new. Washes very easily and fits her perfectly. Stitching on the name is still neat and has not worn. Now her new brother is going to get one!
Chacos's reply

Fantastic!

Put together wrong - by , Jun 06, 2020
1/ 5 Stars
So excited about this custom dog collar. Waited weeks to receive it. Open the box and it's embroidered on the wrong side so almost none of the pattern is showing. Highly disappointed.

Put together wrong

Jun 06, 2020
So excited about this custom dog collar. Waited weeks to receive it. Open the box and it's embroidered on the wrong side so almost none of the pattern is showing. Highly disappointed.
Chacos's reply

We're bummed to hear about your experience with the collar. Give the team a ring at 888.211.1908. We are here to help!

Amazing Product! - by , Jun 06, 2020
5/ 5 Stars
This product is very well made and exceeds all our expectations.

Amazing Product!

Jun 06, 2020
This product is very well made and exceeds all our expectations.
Chacos's reply

That's great! Thank you for sharing, Nikki!

Not as durable as anticipated - by , Jun 05, 2020
3/ 5 Stars
I received the custom dog collars I ordered yesterday, and unfortunately one of the collars has already torn in half. Disappointed, as I have other Chacos merchandise and haven’t experienced this lack of quality before.

Not as durable as anticipated

Jun 05, 2020
I received the custom dog collars I ordered yesterday, and unfortunately one of the collars has already torn in half. Disappointed, as I have other Chacos merchandise and haven’t experienced this lack of quality before.
Chacos's reply

Thank you for your feedback. We are sorry to hear that these weren’t what you expected. Please give our customer service team a call at 888-211-1908 and we’d be happy to help!

Awesome collar - by , Jun 01, 2020
5/ 5 Stars
We love this new collar. We love the big Chaco buckle. It is so easy to see through our dogs thick hair.

Awesome collar

Jun 01, 2020
We love this new collar. We love the big Chaco buckle. It is so easy to see through our dogs thick hair.
Chacos's reply

Thank you for sharing!

Great customizable options - by , Apr 02, 2020
5/ 5 Stars
Nicely made, well designed, would purchased again.

Great customizable options

Apr 02, 2020
Nicely made, well designed, would purchased again.
Chacos's reply

Thanks for shopping for your furry friend at Chaco!

Dog Collar - by , Mar 13, 2020
5/ 5 Stars
Ordered this custom collar for my pup in our “hometown” colors. It arrived quicker than expected for a custom & personalized order. Rex is rocking his new collar with pride, and I would happily purchase another if/when needed. He is now part of our Chaco-wearing family!!

Dog Collar

Mar 13, 2020
Ordered this custom collar for my pup in our “hometown” colors. It arrived quicker than expected for a custom & personalized order. Rex is rocking his new collar with pride, and I would happily purchase another if/when needed. He is now part of our Chaco-wearing family!!
Chacos's reply

We're sure Rex thanks you, and we appreciate your great review!

This product has very high quality - by , Feb 16, 2020
5/ 5 Stars
I love Chacos and this collar for my dog is perfect. Very sturdy with high quality. Very easy to use! Shipped on time:)

This product has very high quality

Feb 16, 2020
I love Chacos and this collar for my dog is perfect. Very sturdy with high quality. Very easy to use! Shipped on time:)
Beautiful colors; custom collar - by , Feb 12, 2020
5/ 5 Stars
Happily, we received our custom dog collar a week earlier than expected! We love the results of our design choices. The colors are vibrant and the materials are excellent quality. I Only wish they made an extra extra small so we could order one for our Chihuahua! We ordered the small for our 14 pound terrier/Chihuahua mix. It fits just right.

Beautiful colors; custom collar

Feb 12, 2020
Happily, we received our custom dog collar a week earlier than expected! We love the results of our design choices. The colors are vibrant and the materials are excellent quality. I Only wish they made an extra extra small so we could order one for our Chihuahua! We ordered the small for our 14 pound terrier/Chihuahua mix. It fits just right.
Chacos's reply

A product is only as good as the support that surrounds it and we strive to be the best! Thank you!

GOOD LOOKING, BUT NOT PRACTICAL - by , Feb 07, 2020
3/ 5 Stars
I am not sold on the design of the collar. If my dog barely pulls the collar cinches up and chokes him, and my dog is not a big puller on the leash. The fact that I could choose the pattern was cool and put his name on it. Sadly the name is behind the buckle so its not very legible.

GOOD LOOKING, BUT NOT PRACTICAL

Feb 07, 2020
I am not sold on the design of the collar. If my dog barely pulls the collar cinches up and chokes him, and my dog is not a big puller on the leash. The fact that I could choose the pattern was cool and put his name on it. Sadly the name is behind the buckle so its not very legible.
Chacos's reply

We're sorry to hear that! We'd recommend washing the collar and then air drying it. That should remove the slickness and stop the collar from self adjusting. Give us a call at 888-211-9211 ext 2 if we can help.