Customer Reviews (532)
  • Customer Reviews

(532)
4.7218045112781954
Rating Breakdown
Rating Breakdown
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
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54% of reviewers recommend this product

Performance
Wanted to love it. - by , Sep 06, 2019
1/ 5 Stars
I was so excited to custom make a sandal but I really should have bought a regular one I could return first to check fit because the fit was WAY off. It wasn't too big or too small, it fit my foot, but the instep was too far forward to fit the arch of my foot. I could not get the straps adjusted well enough and they were at once too loose and also cut into my toes. I just put them away and and chalk it up to lesson learned. I'll see if I can donate them to our local domestic violence shelter.

Wanted to love it.

Sep 06, 2019
I was so excited to custom make a sandal but I really should have bought a regular one I could return first to check fit because the fit was WAY off. It wasn't too big or too small, it fit my foot, but the instep was too far forward to fit the arch of my foot. I could not get the straps adjusted well enough and they were at once too loose and also cut into my toes. I just put them away and and chalk it up to lesson learned. I'll see if I can donate them to our local domestic violence shelter.
Chacos's reply

Bummer. We appreciate your feedback and will definitely pass this info along. If we can help in any way, please give us a shout at 888.211.1908. Thank you!

Fun to customize - by , Sep 03, 2019
3/ 5 Stars
Was really excited to get my custom sandals. Was disappointed that the buckle straps were so short. After waiting 30 days for them, I now have to send them to ReChaco to have that fixed.

Fun to customize

Sep 03, 2019
Was really excited to get my custom sandals. Was disappointed that the buckle straps were so short. After waiting 30 days for them, I now have to send them to ReChaco to have that fixed.
Chacos's reply

Bummer. We appreciate your feedback and will definitely pass this info along. If we can help in any way please give us a shout at 888.211.9211 ext 2. Thank you!

So pleased with the entire customization process. - by , Sep 02, 2019
5/ 5 Stars
I have received so many compliments on my custom sandals. The cloud sole is so light and cushy!

So pleased with the entire customization process.

Sep 02, 2019
I have received so many compliments on my custom sandals. The cloud sole is so light and cushy!
Chacos's reply

Awesome! 👍

Phenomenal Product - by , Aug 31, 2019
5/ 5 Stars
Custom chacos are amazing. They add to any outfit, and the custom printshop feature allows you to bring your ideas to life.

Phenomenal Product

Aug 31, 2019
Custom chacos are amazing. They add to any outfit, and the custom printshop feature allows you to bring your ideas to life.
Chacos's reply

Awesome! Glad you're loving our Printshop feature!

I love my personalized sandals. - by , Aug 26, 2019
5/ 5 Stars
Love my new personalized sandals. They have all of the usual Chaco comfort, sturdiness and good looks with my personal style.

I love my personalized sandals.

Aug 26, 2019
Love my new personalized sandals. They have all of the usual Chaco comfort, sturdiness and good looks with my personal style.
Exactly what I wanted! - by , Aug 22, 2019
5/ 5 Stars
I love my new chacos! My last pair lasted almost 6 years! I’m at so excited to break in this new pair. I love the Terreno soles. I couldn’t find them in stores, so I was glad they still had them with the custom orders. My old pair truly stood up to the test of time. I hike and swim in them a lot, along with wearing them on a daily basis, so I am as excited to have this new pair.

Exactly what I wanted!

Aug 22, 2019
I love my new chacos! My last pair lasted almost 6 years! I’m at so excited to break in this new pair. I love the Terreno soles. I couldn’t find them in stores, so I was glad they still had them with the custom orders. My old pair truly stood up to the test of time. I hike and swim in them a lot, along with wearing them on a daily basis, so I am as excited to have this new pair.
Chacos's reply

😁

Love, love, love - by , Aug 22, 2019
5/ 5 Stars
I love these shoes! So comfy and I love the colors!

Love, love, love

Aug 22, 2019
I love these shoes! So comfy and I love the colors!
I LOVE CHACOS!!! - by , Aug 22, 2019
5/ 5 Stars
I will recommend chacos to absolutely anyone. they are my favorite shoes that i own. they fit nicely and if you wear them all day they don’t leave your feet aching. the adjustable straps are an awesome feature that helps make sure chacos fit you the best. the price is a little steep but i have been wearing a pair of my chacos for 2 years and they look good as new so i guess i could say they are worth it.

I LOVE CHACOS!!!

Aug 22, 2019
I will recommend chacos to absolutely anyone. they are my favorite shoes that i own. they fit nicely and if you wear them all day they don’t leave your feet aching. the adjustable straps are an awesome feature that helps make sure chacos fit you the best. the price is a little steep but i have been wearing a pair of my chacos for 2 years and they look good as new so i guess i could say they are worth it.
10/10 Would Recommend - by , Aug 21, 2019
5/ 5 Stars
I could not be more pleased with my purchase of these sandals! Not only is the fit exactly as I expected, but they are so comfy and durable. I have already worn them hiking, climbing, and repelling, and I have not experienced any problems with their performance!

10/10 Would Recommend

Aug 21, 2019
I could not be more pleased with my purchase of these sandals! Not only is the fit exactly as I expected, but they are so comfy and durable. I have already worn them hiking, climbing, and repelling, and I have not experienced any problems with their performance!
Chacos's reply

Psyched that you found the perfect pair! Thanks for your feedback!

Cuts off circulation in toes - by , Aug 20, 2019
2/ 5 Stars
Very disappointed in this sandal. It cuts off the circulation in my toes.

Cuts off circulation in toes

Aug 20, 2019
Very disappointed in this sandal. It cuts off the circulation in my toes.
Chacos's reply

You can usually alleviate the toe tightening with a quick cycle in the washing machine. Put them in a gentle setting with a load of towels and air-dry only. This should do the trick! If the discomfort continues please give the team a call at 888.211.1908. Thank you.