Customer Reviews (300)
  • Customer Reviews

(300)
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Rating Breakdown
Rating Breakdown
5 Star
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35% of reviewers recommend this product

Performance
Attractive sandals but larger than expected - by , Apr 16, 2019
4/ 5 Stars
Sandals look very attractive as expected by the custom design. The rear straps fit nicely but the front strap is at least one inch too large even for a wide size, more like an extra wide size.

Attractive sandals but larger than expected

Apr 16, 2019
Sandals look very attractive as expected by the custom design. The rear straps fit nicely but the front strap is at least one inch too large even for a wide size, more like an extra wide size.
Comfortable and DURABLE! - by , Apr 16, 2019
5/ 5 Stars
Great sandals, comfortable and durable. I bought my first pair in 2000, and it was about 15 years before there was any significant age-related wear & tear. I bought them my first summer as a raft guide and wore them for 6 summers in that capacity. Since then I’ve worn them casually, walking/boating/swimming (they do float)/yard work/light hiking, all summer every summer. They’ve been put to the test for sure. At this point, 19 years in, they are still completely wearable, although the bottom of the sole is separating and the tread is mostly gone. NINETEEN YEARS and I will still wear them until it’s impossible. That’s a good shoe.

Comfortable and DURABLE!

Apr 16, 2019
Great sandals, comfortable and durable. I bought my first pair in 2000, and it was about 15 years before there was any significant age-related wear & tear. I bought them my first summer as a raft guide and wore them for 6 summers in that capacity. Since then I’ve worn them casually, walking/boating/swimming (they do float)/yard work/light hiking, all summer every summer. They’ve been put to the test for sure. At this point, 19 years in, they are still completely wearable, although the bottom of the sole is separating and the tread is mostly gone. NINETEEN YEARS and I will still wear them until it’s impossible. That’s a good shoe.
Chacos's reply

We work hard to deliver the very best! Thank you for sharing your Chaco memories with us!

Got the wrong color - by , Apr 13, 2019
2/ 5 Stars
I ordered a dark gray, and I’m realizing I was sent the wrong color—light gray. It’s almost silver. Not what I was going for. The straps on mine are too long—when tightened for wear, the buckle is at the heel strap. Wish they would offer shorter straps. I step on the excess all the time. Still super comfortable, and the Colorado sole is the best.

Got the wrong color

Apr 13, 2019
I ordered a dark gray, and I’m realizing I was sent the wrong color—light gray. It’s almost silver. Not what I was going for. The straps on mine are too long—when tightened for wear, the buckle is at the heel strap. Wish they would offer shorter straps. I step on the excess all the time. Still super comfortable, and the Colorado sole is the best.
Chacos's reply

Please give us a call at 888.211.9211 option 2. We are always happy to help.

Stoked - by , Apr 08, 2019
5/ 5 Stars
Stoked

Stoked

Apr 08, 2019
Stoked
Perfect as always - by , Apr 04, 2019
5/ 5 Stars
Have worn Chacos for a long time. If there was something negative to say, I would. But, there just isn’t. If I could get away with wearing them at work with a shirt and tie, they would be the only shoes I need. The fact that they are fully customizable, even makes them that much better.

Perfect as always

Apr 04, 2019
Have worn Chacos for a long time. If there was something negative to say, I would. But, there just isn’t. If I could get away with wearing them at work with a shirt and tie, they would be the only shoes I need. The fact that they are fully customizable, even makes them that much better.
Chacos's reply

Hmm...we're on board with that shirt and tie combo! We say go for it! 😎

Custom - by , Apr 02, 2019
5/ 5 Stars
The sandals fit great and look amazing. Wife is still mad I didn't get her a pair, but agrees they look pretty sweet.

Custom

Apr 02, 2019
The sandals fit great and look amazing. Wife is still mad I didn't get her a pair, but agrees they look pretty sweet.
Chacos's reply

LOL! Sounds like someone may be getting a gift soon! ;)

Chaco's are the best river sandle on the market! - by , Mar 20, 2019
3/ 5 Stars
I have had the same pair of Chaco's for 10 years and they are thread bare after years and years of rafting western rivers and an epic 21 days down the Grand. I just got invited on another Grand trip and I knew my old Chacs just wouldn't make it so I ordered and customized new ones for my son and myself. The customization is so cool but unfortunately the color of the dark grey straps on line are nothing like what they look like in person. My wife called Chaco and let them know of the issue and they say yah the on line color doesn't match the way the webbing takes the dye. I would recommend black straps over the "dark" grey as they show up extremely light colored which aren't great for the rigors of river rafting use.

Chaco's are the best river sandle on the market!

Mar 20, 2019
I have had the same pair of Chaco's for 10 years and they are thread bare after years and years of rafting western rivers and an epic 21 days down the Grand. I just got invited on another Grand trip and I knew my old Chacs just wouldn't make it so I ordered and customized new ones for my son and myself. The customization is so cool but unfortunately the color of the dark grey straps on line are nothing like what they look like in person. My wife called Chaco and let them know of the issue and they say yah the on line color doesn't match the way the webbing takes the dye. I would recommend black straps over the "dark" grey as they show up extremely light colored which aren't great for the rigors of river rafting use.
Chacos's reply

Sounds like you've made a lot of memories in your Chacos! :)

Just what I ordered! - by , Mar 13, 2019
5/ 5 Stars
Size fits great and it turned out exactly how I had hoped for. Perfect birthday present.

Just what I ordered!

Mar 13, 2019
Size fits great and it turned out exactly how I had hoped for. Perfect birthday present.
Chacos's reply

So awesome!

Fun To Design, Fun To Wear - by , Mar 08, 2019
5/ 5 Stars
Overall the experience of making your own sandal is fun and exciting. There were options on the design board that I had no idea were there. When you make your own sandal and get the final product its an amazing feeling to know that Chaco followed through with all the details you designed. Best part was the Pac-Man box I received my Chaco sandals in.

Fun To Design, Fun To Wear

Mar 08, 2019
Overall the experience of making your own sandal is fun and exciting. There were options on the design board that I had no idea were there. When you make your own sandal and get the final product its an amazing feeling to know that Chaco followed through with all the details you designed. Best part was the Pac-Man box I received my Chaco sandals in.
Chacos's reply

How cool is that? Shoes that are uniquely you! Thanks for the awesome feedback!

Very comfy for long days. - by , Mar 04, 2019
5/ 5 Stars
I work as a lifeguard every Saturday and Sunday with shifts on Saturday usually being about 13 and a half hours. Out of those hours, I wore my chacos for 11 of them and felt great. I would’ve worn them more but didn’t want them to get wet before I got out (I was wearing socks with them on the way home).

Very comfy for long days.

Mar 04, 2019
I work as a lifeguard every Saturday and Sunday with shifts on Saturday usually being about 13 and a half hours. Out of those hours, I wore my chacos for 11 of them and felt great. I would’ve worn them more but didn’t want them to get wet before I got out (I was wearing socks with them on the way home).
Chacos's reply

Thanks for the great feedback Clay!