Customer Reviews (300)
  • Customer Reviews

(300)
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Rating Breakdown
Rating Breakdown
5 Star
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35% of reviewers recommend this product

Performance
Great sandals! - by , Apr 06, 2020
5/ 5 Stars
Very beautiful product I bought from chacos.com so much products, great quality, very comfortable Come back soon!

Great sandals!

Apr 06, 2020
Very beautiful product I bought from chacos.com so much products, great quality, very comfortable Come back soon!
Slight differences, but still fantastic - by , Mar 12, 2020
5/ 5 Stars
Minor differences from custom design pictured after my choices: backing stitching on inside was white, not the facing color chosen and shown, not a big deal. Logo on foot bed was all black, not highlighted gray. Again, different from what was shown but actually more my preference anyhow. Fit true to Chaco size, which ime is a bit larger than others--I run a full size smaller with Chacos and find wide the best fit for my wider than avg feet. Still a great Chaco product, but some devils in the details.

Slight differences, but still fantastic

Mar 12, 2020
Minor differences from custom design pictured after my choices: backing stitching on inside was white, not the facing color chosen and shown, not a big deal. Logo on foot bed was all black, not highlighted gray. Again, different from what was shown but actually more my preference anyhow. Fit true to Chaco size, which ime is a bit larger than others--I run a full size smaller with Chacos and find wide the best fit for my wider than avg feet. Still a great Chaco product, but some devils in the details.
Chacos's reply

We're sorry to hear that! Please give our customer service team a call at 888-211-1908 and we'd be happy to help!

This product has great - by , Mar 12, 2020
5/ 5 Stars
Bought many sandals from chacos. Best price, best quallity Come back soon!

This product has great

Mar 12, 2020
Bought many sandals from chacos. Best price, best quallity Come back soon!
Perfect for everything - by , Feb 05, 2020
5/ 5 Stars
Great fit. Perfect for hiking, water hikes, walking about town, a great all around sandal. Vibrant colors and sturdy well made

Perfect for everything

Feb 05, 2020
Great fit. Perfect for hiking, water hikes, walking about town, a great all around sandal. Vibrant colors and sturdy well made
Dissatisfied - by , Feb 03, 2020
1/ 5 Stars
The shoes ended up being one size too big, and the color scheme of the pattern appeared different from how it appeared online. I’m frustrated that I’m not able to return these shoes, since they were quite expensive, and they don’t fit my partner, who I bought them for.

Dissatisfied

Feb 03, 2020
The shoes ended up being one size too big, and the color scheme of the pattern appeared different from how it appeared online. I’m frustrated that I’m not able to return these shoes, since they were quite expensive, and they don’t fit my partner, who I bought them for.
Chacos's reply

Thanks for your feedback. We're sorry to hear that these weren't what you expected. Please give our customer service team a call at 888-211-9211 ext 2 and we'd be happy to look into this!

Good Shoes - by , Jan 17, 2020
5/ 5 Stars
They fit, they're as colorful as I wanted them to be.

Good Shoes

Jan 17, 2020
They fit, they're as colorful as I wanted them to be.
Chacos's reply

Fantastic feedback! Thank you.

If you wear sandals, buy custom chacos - by , Dec 18, 2019
5/ 5 Stars
These are the best footwear you can buy. I love these sandals. I wear them everyday and they are stylish, comfortable and support my arch. They handle all weather and just need a quick machine wash to look like new. The quality and value are unmatched. How many resoles can you get through before you cave and just buy a new pair? Mine was 3.

If you wear sandals, buy custom chacos

Dec 18, 2019
These are the best footwear you can buy. I love these sandals. I wear them everyday and they are stylish, comfortable and support my arch. They handle all weather and just need a quick machine wash to look like new. The quality and value are unmatched. How many resoles can you get through before you cave and just buy a new pair? Mine was 3.
Chacos's reply

Awesome! Thank you so much for your feedback, Nicky!

Fantastic - by , Dec 18, 2019
5/ 5 Stars
My first pair of Chacos......couldn’t be happier!!!! They fit perfect and are very comfortable......they will be my backup shoe for the Camino de Santiago!!! I love them!!!

Fantastic

Dec 18, 2019
My first pair of Chacos......couldn’t be happier!!!! They fit perfect and are very comfortable......they will be my backup shoe for the Camino de Santiago!!! I love them!!!
Chacos's reply

Thrilled that you found the perfect fit! Thank you for your feedback!

Love my Chacos! - by , Dec 08, 2019
5/ 5 Stars
I wear Chacos 365 days a year. Always order them custom so I can get the heavier Terreno sole and wide size. Always happy with the end product!

Love my Chacos!

Dec 08, 2019
I wear Chacos 365 days a year. Always order them custom so I can get the heavier Terreno sole and wide size. Always happy with the end product!
Chacos's reply

Stellar! Thank you!

Perfect footwear - by , Oct 22, 2019
5/ 5 Stars
The previous pair of Chacos I had purchased in 2005. I wore them almost every day for about 14 years!!!! I am not exaggerating. Admittedly, I had straps replaced once and probably 3 or 4 soles replaced, but these shoes are incredibly durable. I also find them to be very comfortable. They allow my foot to feel open like bare feet, but fit securely. I have used them backpacking, hiking, on the beach, and any pretty much everywhere. I love them so much, I even got married in them! When it was finally time to say goodbye to my last pair (Rechaco said they were beyond saving), it was time to buy a new pair. The new pair is fantastic and pretty much identical to my old favorite! Keep up the good work. The attached photo shows my old pair next to my new one.

Perfect footwear

Oct 22, 2019
The previous pair of Chacos I had purchased in 2005. I wore them almost every day for about 14 years!!!! I am not exaggerating. Admittedly, I had straps replaced once and probably 3 or 4 soles replaced, but these shoes are incredibly durable. I also find them to be very comfortable. They allow my foot to feel open like bare feet, but fit securely. I have used them backpacking, hiking, on the beach, and any pretty much everywhere. I love them so much, I even got married in them! When it was finally time to say goodbye to my last pair (Rechaco said they were beyond saving), it was time to buy a new pair. The new pair is fantastic and pretty much identical to my old favorite! Keep up the good work. The attached photo shows my old pair next to my new one.
Chacos's reply

Thanks so much for sharing your experience! We appreciate your awesome feedback Chris!