Customer Reviews (188)
  • Customer Reviews

(188)
4.25531914893617
Rating Breakdown
Rating Breakdown
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
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3% of reviewers recommend this product

Performance
Very cute, concerned about durability - by , Jul 26, 2020
4/ 5 Stars
I finally ordered a custom collar for my pup Juniper and I am thrilled with how good it looks with her fur and how lightweight it is! We get a lot of compliments and it seems to be a great quality collar. However, we've only had it a couple weeks (and she's only worn it a handful of times) and the metal leash attachment ring has already begun to rust! We live very near the ocean, so everything rusts, but I'm a little disappointed that a product clearly meant for adventurous dogs hasn't held up in the water.

Very cute, concerned about durability

Jul 26, 2020
I finally ordered a custom collar for my pup Juniper and I am thrilled with how good it looks with her fur and how lightweight it is! We get a lot of compliments and it seems to be a great quality collar. However, we've only had it a couple weeks (and she's only worn it a handful of times) and the metal leash attachment ring has already begun to rust! We live very near the ocean, so everything rusts, but I'm a little disappointed that a product clearly meant for adventurous dogs hasn't held up in the water.
Chacos's reply

Please feel free to give the team at call at 888-211-1908. We’d be happy to help!

Groovy collar - by , Jul 24, 2020
5/ 5 Stars
High quality collar with fun mountain motif for my Colorado doodle. Easy to adjust sizing, secure clasp. Bonus feature of a loop for attaching tags that’s separate from the one to which leash is attached.

Groovy collar

Jul 24, 2020
High quality collar with fun mountain motif for my Colorado doodle. Easy to adjust sizing, secure clasp. Bonus feature of a loop for attaching tags that’s separate from the one to which leash is attached.
Chacos's reply

Wonderul!

Great Quality - by , Jul 23, 2020
5/ 5 Stars
I ordered a red, white & blue custom dog collar for the 4th of July. While the collar wasn't delivered in time for the 4th of July (thanks COVID), that has nothing to do with Chaco. There were plenty of warnings/notices on the website stating that the entire process would be delayed. So, I can't even act mad about that. I was very happy with the colors on the collar, the fit was perfect for my dog (it's adjustable, naturally), and my dog looks like an absolute stud in it. I will definitely order another one when/if this one gets destroyed at some point in the future. The only thing I wish was different.. the available widths. A 1" collar works and looks great on my golden retriever, but a 1.5" collar would be perfect. To be fair, there aren't a ton of brands making a 1.5" collar with a cool design/colorway, so what can you do?

Great Quality

Jul 23, 2020
I ordered a red, white & blue custom dog collar for the 4th of July. While the collar wasn't delivered in time for the 4th of July (thanks COVID), that has nothing to do with Chaco. There were plenty of warnings/notices on the website stating that the entire process would be delayed. So, I can't even act mad about that. I was very happy with the colors on the collar, the fit was perfect for my dog (it's adjustable, naturally), and my dog looks like an absolute stud in it. I will definitely order another one when/if this one gets destroyed at some point in the future. The only thing I wish was different.. the available widths. A 1" collar works and looks great on my golden retriever, but a 1.5" collar would be perfect. To be fair, there aren't a ton of brands making a 1.5" collar with a cool design/colorway, so what can you do?
Chacos's reply

Thanks for your feedback and the recommendation!

Beautiful collar! - by , Jul 22, 2020
5/ 5 Stars
We love the collar, and most importantly, so does our dog! 10/10 recommend!

Beautiful collar!

Jul 22, 2020
We love the collar, and most importantly, so does our dog! 10/10 recommend!
Chacos's reply

We're so happy for that! We love hearing about happy canine companions! 🐶

Looks great - by , Jul 22, 2020
5/ 5 Stars
Looks great on my boy. Definitely good quality as well

Looks great

Jul 22, 2020
Looks great on my boy. Definitely good quality as well
Chacos's reply

Thanks for the awesome 5 Stars on those Andy!

Collars as special as they are - by , Jul 20, 2020
5/ 5 Stars
I got two custom collars for my dogs. They look fabulous and they have had many compliments on them.

Collars as special as they are

Jul 20, 2020
I got two custom collars for my dogs. They look fabulous and they have had many compliments on them.
Chacos's reply

We're sure they love the extra attention!

Durable, true to size, and design stands out! - by , Jul 20, 2020
5/ 5 Stars
This is PERFECT, as expected for anything by Chaco. I’ve had this for about a month now. I love the durability, the easy buckle, and the design that is like no other brand.

Durable, true to size, and design stands out!

Jul 20, 2020
This is PERFECT, as expected for anything by Chaco. I’ve had this for about a month now. I love the durability, the easy buckle, and the design that is like no other brand.
Chacos's reply

Thanks for outfitting your four-legged pal in Chaco!

So Durable - by , Jul 17, 2020
5/ 5 Stars
We have owned two sets of Chaco collars and leashes for our standard dachshunds. They've lasted 8 years each and are still in great shape! They wash up so well in hot soapy water. The buckles are very sturdy and have never failed. They have a special little notch that really ensures the buckles don't come unsnapped. We are getting a new puppy and just ordered a new collar set for her!

So Durable

Jul 17, 2020
We have owned two sets of Chaco collars and leashes for our standard dachshunds. They've lasted 8 years each and are still in great shape! They wash up so well in hot soapy water. The buckles are very sturdy and have never failed. They have a special little notch that really ensures the buckles don't come unsnapped. We are getting a new puppy and just ordered a new collar set for her!
Chacos's reply

Thank you for your wonderful 5 Stars on these! So happy we could provide such quality products for your canine companions! 🐶

Great custom collar!! - by , Jul 16, 2020
5/ 5 Stars
Love my dogs custom collar! I was able to make it exactly how I wanted and it looks perfect on her! Great fit and feels very durable.

Great custom collar!!

Jul 16, 2020
Love my dogs custom collar! I was able to make it exactly how I wanted and it looks perfect on her! Great fit and feels very durable.
Chacos's reply

Thank you! We're thrilled the custom worked out so well! 🐶

Durable, looks great - by , Jul 12, 2020
5/ 5 Stars
We ordered two customizable collars for our dogs. They shipped as expected, and they arrived in great condition. The material is durable and will hold up well for our large active dogs.

Durable, looks great

Jul 12, 2020
We ordered two customizable collars for our dogs. They shipped as expected, and they arrived in great condition. The material is durable and will hold up well for our large active dogs.
Chacos's reply

Awesome! We love to hear about them happy canine companions! 🐶🐾