Customer Reviews (65)
  • Customer Reviews

(65)
4.3538461538461535
Rating Breakdown
Rating Breakdown
5 Star
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0% of reviewers recommend this product

Performance
Good looking boot - by , Oct 27, 2020
4/ 5 Stars
I really wanted to like this boot but it just didn't fit my feet so I sent it back. I originally ordered a size smaller because of other reviews but had to exchange for a half size bigger because it was too short. The bigger size slipped too much on my heels. Good looking, well-made boot but not for me. I think it runs true to size in length but if you have narrow heels, it may not fit well.

Good looking boot

Oct 27, 2020
I really wanted to like this boot but it just didn't fit my feet so I sent it back. I originally ordered a size smaller because of other reviews but had to exchange for a half size bigger because it was too short. The bigger size slipped too much on my heels. Good looking, well-made boot but not for me. I think it runs true to size in length but if you have narrow heels, it may not fit well.
Chacos's reply

We're sorry this style didn't work for you, but we appreciate your feedback.

Please make a wide version - by , Oct 27, 2020
1/ 5 Stars
I was so excited to try on this stylish and weatherproof boot. Unfortunately the shape did not fit my foot at all. I have a wide foot and a tall bridge, making these very tight and uncomfortable around the middle of my foot. Additionally, the heel was very loose and roomy, not providing sufficient stability. Chaco, please make a wide version of these fashionable and practical shoes.

Please make a wide version

Oct 27, 2020
I was so excited to try on this stylish and weatherproof boot. Unfortunately the shape did not fit my foot at all. I have a wide foot and a tall bridge, making these very tight and uncomfortable around the middle of my foot. Additionally, the heel was very loose and roomy, not providing sufficient stability. Chaco, please make a wide version of these fashionable and practical shoes.
Chacos's reply

We're sorry this style didn't work for you. We appreciate your feedback and will pass it along.

LOVE these boots! - by , Oct 14, 2020
4/ 5 Stars
I loved these boots as soon as I put them on! They are so comfortable, and they are grippy, which is awesome since I work in a school and on slick floors and my feet a lot. They have plenty of room for me to wear heavy socks for the winter, which also means that they are a little big with my thin socks. I find that to be okay for me. They go great with jeans and dresses! These are a great purchase!

LOVE these boots!

Oct 14, 2020
I loved these boots as soon as I put them on! They are so comfortable, and they are grippy, which is awesome since I work in a school and on slick floors and my feet a lot. They have plenty of room for me to wear heavy socks for the winter, which also means that they are a little big with my thin socks. I find that to be okay for me. They go great with jeans and dresses! These are a great purchase!
Chacos's reply

Fantastic! Thanks for sharing your experience with us!

Best boots ever!! - by , Oct 09, 2020
5/ 5 Stars
I absolutely love these boots! They’re comfortable, cute, and functional!

Best boots ever!!

Oct 09, 2020
I absolutely love these boots! They’re comfortable, cute, and functional!
Chacos's reply

Thank you so much 🙌

10 / 10 Recommend! - by , Oct 08, 2020
5/ 5 Stars
These boots are wonderful! I will definitely consider buying again when I need to replace them and recommending them to friends. They are waterproof and have a nice tread for safely walking in the winter and are still very cute and work with nicer casual outfits.

10 / 10 Recommend!

Oct 08, 2020
These boots are wonderful! I will definitely consider buying again when I need to replace them and recommending them to friends. They are waterproof and have a nice tread for safely walking in the winter and are still very cute and work with nicer casual outfits.
Chacos's reply

We love hearing from happy customers! Thanks for sharing!

sent 4 other brands back - by , Oct 06, 2020
5/ 5 Stars
and finally these fit. I have a high arch and square toe box and others I tried just didn't fit. I have worn these for a whole day and they are very comfortable out of the box. Plus get compliments each time I wear them. I would prefer that the sole be the same color as the boot.

sent 4 other brands back

Oct 06, 2020
and finally these fit. I have a high arch and square toe box and others I tried just didn't fit. I have worn these for a whole day and they are very comfortable out of the box. Plus get compliments each time I wear them. I would prefer that the sole be the same color as the boot.
Chacos's reply

We're happy you found your perfect style at Chaco!

Perfect boots for real-life lives - by , Oct 05, 2020
5/ 5 Stars
I absolutely love these boots. They are stylish but more importantly are exactly what I need for my outdoor focused lifestyle. I live where I work which is on a tree nursery and permaculture focused farming and then find myself in the woods daily sauntering around with my kitty. They are super cozy, durable and perfect for it all! P.s. I appreciate how they wear and acquire markings... good stuff! Highly recommended for the life-living folk!

Perfect boots for real-life lives

Oct 05, 2020
I absolutely love these boots. They are stylish but more importantly are exactly what I need for my outdoor focused lifestyle. I live where I work which is on a tree nursery and permaculture focused farming and then find myself in the woods daily sauntering around with my kitty. They are super cozy, durable and perfect for it all! P.s. I appreciate how they wear and acquire markings... good stuff! Highly recommended for the life-living folk!
Chacos's reply

Thank you so much for your review and for being part of the Chaco Nation!

Narrow and Stiff - by , Sep 24, 2020
3/ 5 Stars
Theses boots were beautiful however the reviews saying they were roomy had me thinking that a nonwide boot would work however they were too narrow. I did order a half size down and should have ordered a whole size down for length. Returned them today. Super sad that chacos do not make a wide boot, they make wide sandals so why not boots? 😩

Narrow and Stiff

Sep 24, 2020
Theses boots were beautiful however the reviews saying they were roomy had me thinking that a nonwide boot would work however they were too narrow. I did order a half size down and should have ordered a whole size down for length. Returned them today. Super sad that chacos do not make a wide boot, they make wide sandals so why not boots? 😩
Chacos's reply

We're sorry to hear this! Please feel free to give us a call at 888-211-1908 if we can help find a style that works better for you.

Soles coming apart - by , Sep 10, 2020
2/ 5 Stars
I really loved these boots but after about a month of wear they rubber sole on one toe started splitting apart. I took them in to the store and they were sent out and repaired by the company, but after a few more weeks it started happening again on both boots. I gave them two stars rather than one because I loved the look and comfort so much. They have a lot of arch support and they are roomy as others say, but I found that after a few days my feet became very used to both features. I had no problem with the waterproofing. These cost too much to be falling apart like that.

Soles coming apart

Sep 10, 2020
I really loved these boots but after about a month of wear they rubber sole on one toe started splitting apart. I took them in to the store and they were sent out and repaired by the company, but after a few more weeks it started happening again on both boots. I gave them two stars rather than one because I loved the look and comfort so much. They have a lot of arch support and they are roomy as others say, but I found that after a few days my feet became very used to both features. I had no problem with the waterproofing. These cost too much to be falling apart like that.
Chacos's reply

We suggest you complete the defective product form found on our website. Go to the bottom of the page and click on the link "Contact Us." On the next page under "Most Asked Questions," click on the question, "How do I return a defective item?" This will take you to the defective product form. If you have questions, do not hesitate to contact us at 888-211-1908.

Fantastic! - by , Aug 27, 2020
5/ 5 Stars
These are my second pair of Chaco boots and I love them just as much as the first! I ordered my usual size and they fit just as expected and are super cute. Would highly recommend!

Fantastic!

Aug 27, 2020
These are my second pair of Chaco boots and I love them just as much as the first! I ordered my usual size and they fit just as expected and are super cute. Would highly recommend!
Chacos's reply

Thank you for recommending the Fields Chelsea Waterproof boots!