Ratings & Reviews (85)
(85)
0.8847058823529412
Rating Breakdown
Rating Breakdown
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
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35% of reviewers recommend this product

Performance
Not like my first pair - by , Aug 12, 2019
3/ 5 Stars
I’ve had my first pair for over 10 years.... my favorite (flip). I bought another pair last month and they just don’t feel the same. I can’t really feel the instep like my old pair. The straps are a little looser also. They look exactly the same but something is missing.

Not like my first pair

Aug 12, 2019
I’ve had my first pair for over 10 years.... my favorite (flip). I bought another pair last month and they just don’t feel the same. I can’t really feel the instep like my old pair. The straps are a little looser also. They look exactly the same but something is missing.
Chacos's reply

Sorry to hear that. We appreciate your feedback and will definitely pass this info along. If we can help in any way please give us a shout at 888.211.1908. Thank you!

So Disappointed in Chaco! - by , Aug 01, 2019
1/ 5 Stars
I have been a faithful Chaco flip wearer since foot surgery 10 yrs ago. You have changed the flip flop so much I don’t recognize it. I usually order a plain black flip every year, but couldn’t even find it online this year. Had to order a “customized” shoe just to get solid black!!!! At an up charge! When the shoe came, it is not even close to the original Chaco flip flop which of course I cannot return because it is special ordered! Way to put the screws to me! I have ordered my last Chaco from you!

So Disappointed in Chaco!

Aug 01, 2019
I have been a faithful Chaco flip wearer since foot surgery 10 yrs ago. You have changed the flip flop so much I don’t recognize it. I usually order a plain black flip every year, but couldn’t even find it online this year. Had to order a “customized” shoe just to get solid black!!!! At an up charge! When the shoe came, it is not even close to the original Chaco flip flop which of course I cannot return because it is special ordered! Way to put the screws to me! I have ordered my last Chaco from you!
Chacos's reply

We are bummed to hear about this, but we have totally got your back, and your feet! Please give us a shout at 888.211.9211 opt 2. We got you! Thanks!

love these flips - by , Jul 30, 2019
5/ 5 Stars
These have the been the best flip flops. They last forever and are so comfortable

love these flips

Jul 30, 2019
These have the been the best flip flops. They last forever and are so comfortable
Chacos's reply

That's awesome to hear Shari! Thanks!

Perfect fit - by , Jul 25, 2019
5/ 5 Stars
My 4th pair of Chacos and I love them all. So comfy and they last! Forget the cheap flips...spend the extra cash and get a pair that last and is comfy!

Perfect fit

Jul 25, 2019
My 4th pair of Chacos and I love them all. So comfy and they last! Forget the cheap flips...spend the extra cash and get a pair that last and is comfy!
Chacos's reply

❤️

Perfect arch support for my flat feet - by , Jul 17, 2019
5/ 5 Stars
I took a leap of faith hoping that these custom flips would fit correctly since they can’t be returned, and I LOVE them. They’re super cute and comfortable. I have really flat feet (literally no arch and a ton of over-pronation that has caused stress fractures in the past) and I wear custom orthotics in my sneakers. It’s always been a struggle to find flip flops with great arch support that are also cute– that’s why the custom option was perfect! They’re exactly what I wanted. I can tell that the straps will need a little breaking in, but what flip flops don’t? Also, if you tend to wear 1/2 sizes then I would definitely recommend to order a size up. I wish I’d ordered these earlier in the summer!

Perfect arch support for my flat feet

Jul 17, 2019
I took a leap of faith hoping that these custom flips would fit correctly since they can’t be returned, and I LOVE them. They’re super cute and comfortable. I have really flat feet (literally no arch and a ton of over-pronation that has caused stress fractures in the past) and I wear custom orthotics in my sneakers. It’s always been a struggle to find flip flops with great arch support that are also cute– that’s why the custom option was perfect! They’re exactly what I wanted. I can tell that the straps will need a little breaking in, but what flip flops don’t? Also, if you tend to wear 1/2 sizes then I would definitely recommend to order a size up. I wish I’d ordered these earlier in the summer!
Chacos's reply

That's stellar feedback! Thanks so much.

Customizable flip is wider than other Chaco flips - by , Jul 07, 2019
4/ 5 Stars
The customizable flip is a bit wider (the whole footbed area) than the flip I had had in the past/non customizable version. I would have preferred a slighty narrower flip but its still great.

Customizable flip is wider than other Chaco flips

Jul 07, 2019
The customizable flip is a bit wider (the whole footbed area) than the flip I had had in the past/non customizable version. I would have preferred a slighty narrower flip but its still great.
Happy Feet - by , Jun 18, 2019
5/ 5 Stars
This is my 3rd pair of Chaco flip flops, chose to customize this pair so that I could get neutral colors/patterns and wear with pants, skirts, or dresses on a trip to Europe. I put in a lot of miles on these great looking flips and my feet were happy the whole time! I encouraged my husband to buy new Chacos for the trip...his feet were happy putting in the miles too!

Happy Feet

Jun 18, 2019
This is my 3rd pair of Chaco flip flops, chose to customize this pair so that I could get neutral colors/patterns and wear with pants, skirts, or dresses on a trip to Europe. I put in a lot of miles on these great looking flips and my feet were happy the whole time! I encouraged my husband to buy new Chacos for the trip...his feet were happy putting in the miles too!
Chacos's reply

We love happy feet!

I Love Them! - by , Jun 13, 2019
5/ 5 Stars
I love these.

I Love Them!

Jun 13, 2019
I love these.
Chacos's reply

❤️

Best flip EVER - by , Jun 06, 2019
5/ 5 Stars
I ordered these customized flips because i really loved my last pair!! I threw out all other flips and only wear Chaco now!! Thank you for making such a great product!!

Best flip EVER

Jun 06, 2019
I ordered these customized flips because i really loved my last pair!! I threw out all other flips and only wear Chaco now!! Thank you for making such a great product!!
Chacos's reply

Thanks Jules!

Not the same sole as store bought flip flop - by , May 20, 2019
3/ 5 Stars
The customized flip flop base is not the same sole as the store bought sole. I do not like it. It is wider and glossier with an arch that seems to go across the hole foot. It hurts my feet as the day goes on. I love Chacos but will stick with the standard premade flip flop in the future.

Not the same sole as store bought flip flop

May 20, 2019
The customized flip flop base is not the same sole as the store bought sole. I do not like it. It is wider and glossier with an arch that seems to go across the hole foot. It hurts my feet as the day goes on. I love Chacos but will stick with the standard premade flip flop in the future.
Chacos's reply

We're bummed to hear about your experience with these shoes. Give the team a ring at 888.211.1908, we are here to help!