I loved this product! It is exactly what I wanted and is perfect for my dog!

This is the fourth dog leash I've owned from Chaco, the first one I've made custom. When I first opened the package I noticed it wasn't like the other leashes, it felt flimsy and soft. Then, once I went to take my dog for a walk, I noticed the big differences. The custom leash doesn't have reflective elements on the edge, and I think the lack of that is why the leash feels thinner/flimsier than the regular leashes. Due to the leash being thinner, or flimsy (as I call is), the buckle doesn't hold as well so the strap slides all over when the dog pulls, the locking buckle doesn't help at all on the custom leash. On the regular leashes, I never had any issues of the strap sliding, but on the custom one, it slides terribly. I use these leashed for biking with my dog and I've LOVED them. However, the custom leash has been TERRIBLE and I am very disappointed as the leash will tighten uncomfortably around my waist when we are on a bike ride/walk. Due to that, I ordered one of the regular leashes, and it's much better. I will not be ordering another custom leash.

My dog hasn’t chewed through any leashes, but chewed through this one in under a week. The design is good, but quality was bad. I called Chacos to discuss a repair or return and never got a call back.

Leash looks and works great

This is such a great leash! It looks great, and is very well made. The clip on the handle is so convenient! It makes it easy to make sure my dog is secure while we sit outside together. I will definitely purchase these for my other dogs in the future!!