Care for Your Chacos

Shipping, Billing & Payment

Please note:

  • ReChaco accepts only CLEAN & DRY footwear.
  • All footwear is automatically evaluated for warranty. Please review our warranty policy here.
  • At this time we are only able to accept repair orders from within the 50 United States. We may be able to assist you with international repairs as long as the form is completed with a US credit card and with a US billing/shipping address (from a family member or friend).

Shipping

First Name

Last Name

Address

City

State/Province

Country

Zip

Phone

Shipping:

E-mail (required)

Billing

First Name

Last Name

Address

City

State/Province

Country

Zip

Phone

In order to receive a Service Authorization (SA) number and start ReChacoing your Chacos, we need your credit card number. Your credit card will be charged only when we ship the shoes back to you. Upon submitting this form you'll receive the SA number and detailed mailing instructions. You'll need these instructions to help you ship your Chacos to ReChaco, so please print or save.

Payment

Credit Card Type

Credit Card Number

Expiration Date

Repair Information & Price List

What product would you like repaired?

All other Chaco products are either not repairable or have minimal repairability. For information on these Chaco styles please call ReChaco customer service at 1-888-211-9211.

Detailed description of repair work desired:

Price List

Select Repair Tasks

Please refer to the drawing below to help identify the correct strap.

Re-web Sandals X
Buckle Strap X
Main Strap X
Heel Leash X
Heel Riser X
Replace Buckles X
Lengthen Heel Leash X
Shorten Heel Leash X
Lengthen Heel Riser X
Shorten Heel Riser X
Lengthen Buckle Strap X
Shorten Buckle Strap X
Lengthen Main Straps X
Shorten Main Straps X
Clean/Unstick All Straps X
Fix Toe Tightening

Shorten or Lengthen

Rechaco diagram

Please note that prices listed for repairs do not include return shipping charges which will be charged for all non-warranty work accomplished.

Resoling? Select Your Outsole

Select Sole Type

Colorado $40
Wet & Sandy Use
Terreno $40
Durable Travel Use
Unaweep $40
Light, Self-Cleaning
Colorado sole Terreno sole Unaweep sole

VIBRAM and the Yellow Octagonal Label are registered trademarks of Vibram S.p.A. of Italy. Quabaug Corporation, North Brookfield, MA, is the North American manufacturer of Vibram soling products under exclusive license.

Rewebbing? Select Your Webbing

Please select your first and second webbing choices.

First Choice: First Choice:
Second Choice: Second Choice:

Men's Z/1 - 25mm

  • Ace
  • Army Green
  • Arrowhead
  • Bachelor Blue
  • Bachelor Green
  • Bark
  • Black
  • Blue Bird
  • Boxwood
  • Boys 12
  • Bronze
  • Brown 2
  • Chevron
  • Cobble Path
  • Coop
  • Daisy
  • Dandelion
  • Data Green
  • Digital Green
  • Dijon
  • Double shot
  • Dynamic Rust
  • Eden
  • Edgy
  • Force
  • Fresh
  • Fringe
  • Gray Skull
  • Greener
  • Imminent
  • Kelp
  • Knight
  • Madrone
  • Mojave
  • Nemo
  • Race
  • Red Line
  • Riptide
  • Rope Knots
  • Rye
  • S'more
  • Sahara
  • Shadow
  • Shale
  • Shutter
  • Snap Dragon
  • Sod
  • Static
  • Storm
  • Stripadelic
  • Striped Rust
  • Twelve
  • Vamoose
  • Wasp

Men's Z/2 - 19mm

  • Aflame
  • Awnest
  • Biscotti
  • Black
  • Bluebell
  • Blush
  • Branching
  • Brick
  • Brownie
  • Byzanthium
  • Caribbean
  • Checker
  • Chili Pepper
  • Circus
  • Cirrus
  • Compute Green
  • Coxwain
  • Crop Circles
  • Cross Stitch
  • Current
  • Cycloid Scale
  • Dark Fade
  • Dark Lace
  • Double Shot
  • Embers
  • Forest
  • Foxy Green
  • Impressionist
  • Jalapeno
  • Kayak
  • Lace
  • Ladybug
  • Lifelines
  • Mens 13
  • Mermaid
  • Metal
  • Multi Red
  • Nutmeg
  • Ocean Motion
  • Overboard
  • Petunia
  • Prep
  • Quilt Circles
  • Railroad
  • Ramp
  • Razz
  • Red Line
  • Rhubarb
  • River
  • Salmon
  • Serenity
  • Spark
  • Stamp Green
  • Star Burst
  • Stitch Brown
  • Stripadelic
  • Stripefade
  • Subtle Blue
  • Subtle Green
  • Subtle Purple
  • Sundae
  • Sunset
  • Sweater Boarder
  • Treetop
  • Twelve
  • Wake
  • Whisper
  • Women 13
  • Womens 12
  • Yellow
  • Zebra Agua
  • Zebra Pink
  • Zenith Blue

Men's ZX/1 - 13mm

  • Black
  • Blue Green
  • Breeze
  • Bronze
  • Kelp
  • Marsh
  • Phoenix
  • Rye
  • Sapphire
  • Serape
  • Skye
  • Tidal
  • True Blue
  • Zinnia

Men's ZX/2 - 9mm

  • Biscotti
  • Black
  • Bluebell
  • Brick
  • Brownie
  • Byzanthium
  • Chili Pepper
  • Chocolate Brown
  • Cinnamon
  • Circus
  • Foxy Green
  • Grape Wine
  • Impressionist
  • Ladybug
  • Quilt Circles
  • Starburst
  • Stitch Teal
  • Sun Flower
  • Sundae
  • Treetop
  • Tropic
  • Yellow

Women's Z/1 & Z/2 - 19mm

  • Aflame
  • Awnest
  • Biscotti
  • Black
  • Bluebell
  • Blush
  • Branching
  • Brick
  • Brownie
  • Byzanthium
  • Caribbean
  • Checker
  • Chili Pepper
  • Circus
  • Cirrus
  • Compute Green
  • Coxwain
  • Crop Circles
  • Cross Stitch
  • Current
  • Cycloid Scale
  • Dark Fade
  • Dark Lace
  • Deep Blue
  • Diamond Row
  • Double Shot
  • Embers
  • Forest
  • Foxy Green
  • Impressionist
  • Jalapeno
  • Kayak
  • Lace
  • Ladybug
  • Lifelines
  • Mens 13
  • Mermaid
  • Metal
  • Multi Red
  • Nutmeg
  • Ocean Motion
  • Overboard
  • Petunia
  • Prep
  • Quilt Circles
  • Railroad
  • Ramp
  • Razz
  • Red Line
  • Rhubarb
  • River
  • Salmon
  • Serenity
  • Spark
  • Stamp Green
  • Star Burst
  • Stitch Brown
  • Stripadelic
  • Stripefade
  • Subtle Blue
  • Subtle Green
  • Subtle Purple
  • Summer Sunset
  • Sundae
  • Sunset
  • Sweater Boarder
  • Treetop
  • Twelve
  • Wake
  • Whisper
  • Women 13
  • Womens 12
  • Yellow
  • Zebra Agua
  • Zenith Blue
  • Zebra Pink

Women's ZX/1 & ZX/2 - 9mm

  • Biscotti
  • Black
  • Bluebell
  • Brick
  • Brownie
  • Byzanthium
  • Chili Pepper
  • Chocolate Brown
  • Cinnamon
  • Circus
  • Foxy Green
  • Grape Wine
  • Impressionist
  • Ladybug
  • Quilt Circles
  • Starburst
  • Stitch Teal
  • Sun Flower
  • Sundae
  • Treetop
  • Tropic
  • Yellow

Submit Order

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What's a Chaconian?

You are Chaco!

Chaconians are our pride and joy! They pound pavement, trails, and waves. They teach, reach, and perform. They're people who trust their Chacos, and we're honored to support them.