Customer Reviews
(56)
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Customer Reviews
4.071428571428571
Rating Breakdown
Rating Breakdown
5
Star
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4
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3
Star
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2
Star
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1
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54% of reviewers recommend this product
Small
True to Size
Big
Performance
Disappointed - by
De Adam,
Jul 23, 2018
1/
5
Stars
I liked the look, company has great reputation. However this is the second pair I returned. First was barrow and two bumps on the bottom inner sandal hit my foot that are not supposed to. I dint even hsve wide feet or wear wide shoes or sneakers.
However even the wide caused the same problem. I dint think there are other options . I did not find anyone who could help with other ideas. I heard they do custom sandals but I’m not sure and it may be unreasonably expensive .
It’s ashame, the sandals are very beautiful and masculine but I wint be able to buy from the company to my knowledge, at least nothing standard .
De Adam
From
Jacksonville fl
Product Use
Casual
Size Fits too Small
Performance
Disappointed
Jul 23, 2018
I liked the look, company has great reputation. However this is the second pair I returned. First was barrow and two bumps on the bottom inner sandal hit my foot that are not supposed to. I dint even hsve wide feet or wear wide shoes or sneakers.
However even the wide caused the same problem. I dint think there are other options . I did not find anyone who could help with other ideas. I heard they do custom sandals but I’m not sure and it may be unreasonably expensive .
It’s ashame, the sandals are very beautiful and masculine but I wint be able to buy from the company to my knowledge, at least nothing standard .
Chacos's reply
We are bummed to hear these did not work out for you. Please give us a call at 888.211.198 if we can help. Thank you.
Hurts my feet - by
Field Rep,
Jul 13, 2018
1/
5
Stars
My wife and daughters all love there Chaco's, so I thought I would give them a try. My foot is wide so I ordered the Z2 classic wide fit. I like the design, sturdy make, and style, but boy do they hurt my feet, specifically the bottom sides of my feet close to my heel. I read the reviews, watched tutorials on youtube and chaco site on how to tighten straps to get the best fit. I followed reviews in wearing them a few hours a day for a week or so to break them in, slowly I started wearing them longer then a few hours a day hoping they would break in faster. I guess I'm that one person that doesn't think Chaco's are comfortable. They hurt my feet, right at the raised sides towards the back of the sandal. So, I tried, but have moved on to another sandal. I'm not part of chaco nation, but you still got my girls and wife, they love them.
Field Rep
From
St. louis MO
Product Use
Everyday wear
Size True to Size
Performance
Hurts my feet
Jul 13, 2018
My wife and daughters all love there Chaco's, so I thought I would give them a try. My foot is wide so I ordered the Z2 classic wide fit. I like the design, sturdy make, and style, but boy do they hurt my feet, specifically the bottom sides of my feet close to my heel. I read the reviews, watched tutorials on youtube and chaco site on how to tighten straps to get the best fit. I followed reviews in wearing them a few hours a day for a week or so to break them in, slowly I started wearing them longer then a few hours a day hoping they would break in faster. I guess I'm that one person that doesn't think Chaco's are comfortable. They hurt my feet, right at the raised sides towards the back of the sandal. So, I tried, but have moved on to another sandal. I'm not part of chaco nation, but you still got my girls and wife, they love them.
Chacos's reply
We're bummed to hear about your experience with these shoes. Give the team a ring at 888.211.1908, we are here to help!
Great Features - by
Becky 65,
Jul 15, 2020
1/
5
Stars
This item did not fit as expected. It was much too big! I need too send it back but, the box and return information got thrown away. The other two pairs fit perfectly and we were so pleased.
Becky 65
From
Ft. McClellan
Product Use
0%
Size Fits too Big
Performance
Great Features
Jul 15, 2020
This item did not fit as expected. It was much too big! I need too send it back but, the box and return information got thrown away. The other two pairs fit perfectly and we were so pleased.
Chacos's reply
We're sorry this one in particular wasn't a good fit for you! If you need help getting these returned, give us a call at 888-211-1908. We are here to help!
They were good for the first two weeks. - by
Etarv,
May 01, 2016
2/
5
Stars
When I first got these about seven months ago, I loved them. Then after the first two weeks, they started giving me blisters. I put band-aids on the few blisters I had and adjusted the straps. After about another week or two, I would have even more blisters. I eventually had about ten blisters on each foot that were very painful. I threw the chacos in my closet and went and found another sandal similar to these. I was really bummed, because I was excited to use these because of everyone's absolute praise for how great these are. I got these out of my closet today, wanting to give them another try to see if maybe I just had some really baby feet back then. I couldn't even adjust the straps without tearing the skin off of my pointer and middle fingers on my left hand from trying so hard. I don't know what to do besides throw them away at this point.
Etarv
From
Shreveport, LA
Product Use
Lifeguard
Size True to Size
No, I do not recommend this product.
Performance
They were good for the first two weeks.
May 01, 2016
When I first got these about seven months ago, I loved them. Then after the first two weeks, they started giving me blisters. I put band-aids on the few blisters I had and adjusted the straps. After about another week or two, I would have even more blisters. I eventually had about ten blisters on each foot that were very painful. I threw the chacos in my closet and went and found another sandal similar to these. I was really bummed, because I was excited to use these because of everyone's absolute praise for how great these are. I got these out of my closet today, wanting to give them another try to see if maybe I just had some really baby feet back then. I couldn't even adjust the straps without tearing the skin off of my pointer and middle fingers on my left hand from trying so hard. I don't know what to do besides throw them away at this point.
Chacos's reply
Usually a wash through a gentle cycle, with a load of towels, will soften the straps and free any debris caught in-between them. Give the team a shout at 888.211.1908. We'd be happy to do whatever we can to help. Thank you.
Not as comfortable as I hoped... - by
Chris5015,
May 04, 2016
2/
5
Stars
I have wide feet and I had purchased these sandals in a wide width in hopes that they would be a good replacement for my old Tevas. But after a few weeks I am finding them a bit uncomfortable. I really wish the strap would be a few inches longer so I don't have to make them so tight, and that the heal was a bit wider.
Chris5015
From
Citrus Springs, FL
Product Use
Outdoors, hiking, and camping.
Size Fits too Small
No, I do not recommend this product.
Performance
Not as comfortable as I hoped...
May 04, 2016
I have wide feet and I had purchased these sandals in a wide width in hopes that they would be a good replacement for my old Tevas. But after a few weeks I am finding them a bit uncomfortable. I really wish the strap would be a few inches longer so I don't have to make them so tight, and that the heal was a bit wider.
Chacos's reply
We will do our best to help. Give the team a call at 888.211.1908. Thank you.
Too wide - by
Gray97,
Jul 12, 2016
3/
5
Stars
The heel was a little wide for me (I have a very wide forefoot so I ordered the wide size). If you have a wide forefoot but a narrow heel reconsider
Gray97
From
San Francisco, ca
Product Use
Hiking
Size Fits too Big
Yes, I recommend this product.
Performance
Too wide
Jul 12, 2016
The heel was a little wide for me (I have a very wide forefoot so I ordered the wide size). If you have a wide forefoot but a narrow heel reconsider
Not as wide as I hoped - by
Dan,
Jul 27, 2016
3/
5
Stars
I ordered these as well as the new Z/Cloud 2's and discovered that they were not much wider than the regular width chacos. They were pretty comfortable, but my feet would squeak every time I walked and the Z/Cloud 2's were much more comfortable and lighter in comparison. Unless your feet are super wide, I would recommend the clouds over these!
Dan
From
Chapel Hill, NC
Product Use
walking
Size Fits too Small
Yes, I recommend this product.
Performance
Not as wide as I hoped
Jul 27, 2016
I ordered these as well as the new Z/Cloud 2's and discovered that they were not much wider than the regular width chacos. They were pretty comfortable, but my feet would squeak every time I walked and the Z/Cloud 2's were much more comfortable and lighter in comparison. Unless your feet are super wide, I would recommend the clouds over these!
Chacos's reply
Our footwear widths are set to industry standards. If we can help in any way, give us a shout at 888.211.1908. Thank you.
Too big - by
Brandon72143,
Aug 02, 2016
3/
5
Stars
I ordered a 10W and it looked like it was at least an 11 or 12. It ran way larger than expected. I liked the shoes though.
Brandon72143
From
Searcy, AR
Product Use
tried on and then returned
Size Fits too Big
Yes, I recommend this product.
Performance
Too big
Aug 02, 2016
I ordered a 10W and it looked like it was at least an 11 or 12. It ran way larger than expected. I liked the shoes though.
Chacos's reply
If you need help with a size exchange, please reach out. 888.211.1908. Thank you.
STOP ALIENATING WIDE-FOOTED FOLKS, CHACO! - by
SAD BIG-FOOTED BF,
Dec 02, 2016
3/
5
Stars
I'm a HUGE Chaco fan! Their sandals were all I wore for Summer and Fall (I would've worn them all Spring if I'd gotten them earlier). I was looking forward to buying another pair, but I realized, first, I should get my boyfriend a pair. Yet I found, to my dismay, the wide sandals don't come in sizes larger than 12! People with wide feet ought to have long feet, too. It's a shame Chaco never considered this. Not to mention the only color option is black. Boring!
Wide sandals shouldn't be treated as a whole other product. When selecting sizes on any other sandal on this site, it says there's an option to choose the width as well, but you cannot choose anything but medium. It almost feels like we're being tricked. Stop alienating wide-footed folks, Chaco!
SAD BIG-FOOTED BF
From
COLORADO
Product Use
Almost everyday
Size True to Size
Yes, I recommend this product.
Performance
STOP ALIENATING WIDE-FOOTED FOLKS, CHACO!
Dec 02, 2016
I'm a HUGE Chaco fan! Their sandals were all I wore for Summer and Fall (I would've worn them all Spring if I'd gotten them earlier). I was looking forward to buying another pair, but I realized, first, I should get my boyfriend a pair. Yet I found, to my dismay, the wide sandals don't come in sizes larger than 12! People with wide feet ought to have long feet, too. It's a shame Chaco never considered this. Not to mention the only color option is black. Boring!
Wide sandals shouldn't be treated as a whole other product. When selecting sizes on any other sandal on this site, it says there's an option to choose the width as well, but you cannot choose anything but medium. It almost feels like we're being tricked. Stop alienating wide-footed folks, Chaco!
Chacos's reply
We do appreciate your feedback very much and we will pass this along to the product team. Thank you for being a fan!
Size True to Size
No, I do not recommend this product.
Very Uncomfortable
For some toe tightening can be an issue, usually those with high arches, but we can help. Feel free to give us a call at 888.211.9211 option 2. Thank you.