Ratings & Reviews (28)
(28)
0.8714285714285716
Rating Breakdown
Rating Breakdown
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
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0% of reviewers recommend this product

Performance
No size 5 - by , Oct 16, 2019
1/ 5 Stars
It’s bummer that you decided to not make this boot in a size 5.

No size 5

Oct 16, 2019
It’s bummer that you decided to not make this boot in a size 5.
Chacos's reply

Thanks for your feedback Sarah! We'll totally forward that along to product development.

Too big with a weird and misplaced arch - by , Oct 11, 2019
2/ 5 Stars
I really, really, really wanted to like these. I love the Chacos I've had for over ten years, and figured these would be just as comfortable. I got the same size I've always worn in Chacos (and pretty much every other shoe) -- a 9 -- but they're way bigger and looser than I expected. They might fit if I wore a *really* thick sock with them, but even then, the arch is a strange shape and in a weird place, and the heel is wide and slips when I walk. I wish it were just a size issue -- I love the look of these and it would have been great if a simple size exchange solved the problem. Unfortunately, I don't think a 1/2 or full size down is going to make much of a difference in terms of the comfortableness of the boot and it being worth the price tag. Sadly, I'm returning them and going back to square A in my search of the perfect "black, waterproof chelsea boot". =(

Too big with a weird and misplaced arch

Oct 11, 2019
I really, really, really wanted to like these. I love the Chacos I've had for over ten years, and figured these would be just as comfortable. I got the same size I've always worn in Chacos (and pretty much every other shoe) -- a 9 -- but they're way bigger and looser than I expected. They might fit if I wore a *really* thick sock with them, but even then, the arch is a strange shape and in a weird place, and the heel is wide and slips when I walk. I wish it were just a size issue -- I love the look of these and it would have been great if a simple size exchange solved the problem. Unfortunately, I don't think a 1/2 or full size down is going to make much of a difference in terms of the comfortableness of the boot and it being worth the price tag. Sadly, I'm returning them and going back to square A in my search of the perfect "black, waterproof chelsea boot". =(
Chacos's reply

Very sorry to hear that! We appreciate your feedback and we'll pass that info along.

So close to perfection - by , Sep 24, 2019
3/ 5 Stars
These boots are exactly what I have been looking for and was so excited to find Chaco carrying them. The boot felt very loose despite ordering my normal size with the brand and the sole hit my arch in a painful way that I haven’t experienced before with Chacos. I was determined to break them in and over a few days that were more comfortable. However, after walking through wet grass, the leather isn’t waterproof. Still love them but disappointed by the price point considering they aren’t waterproof or even resistant.

So close to perfection

Sep 24, 2019
These boots are exactly what I have been looking for and was so excited to find Chaco carrying them. The boot felt very loose despite ordering my normal size with the brand and the sole hit my arch in a painful way that I haven’t experienced before with Chacos. I was determined to break them in and over a few days that were more comfortable. However, after walking through wet grass, the leather isn’t waterproof. Still love them but disappointed by the price point considering they aren’t waterproof or even resistant.
Chacos's reply

We are bummed to hear about this, but we have totally got your back, and your feet! Please give us a shout at 888.211.1908. We got you! Thanks!

Like the look and thickness of rubber sole. - by , Oct 01, 2019
3/ 5 Stars
Uncertain about comfortability; when walking around in home, boots have a rigid feel that perhaps an insole may remedy. Likely I will be returning boot for another style.

Like the look and thickness of rubber sole.

Oct 01, 2019
Uncertain about comfortability; when walking around in home, boots have a rigid feel that perhaps an insole may remedy. Likely I will be returning boot for another style.
Chacos's reply

Bummer. We appreciate your feedback and will definitely pass this info along. If we can help in any way, please give us a shout at 888.211.1908. Thank you!

Too Narrow - by , Oct 07, 2019
3/ 5 Stars
The arch support in these is great, but very narrow on top of my foot.

Too Narrow

Oct 07, 2019
The arch support in these is great, but very narrow on top of my foot.
Chacos's reply

We appreciate your feedback and we'll pass that info along.

Well made boot - by , Sep 17, 2019
4/ 5 Stars
The boot is well made but it did not fit my foot which has a very high arch. I had to return them.

Well made boot

Sep 17, 2019
The boot is well made but it did not fit my foot which has a very high arch. I had to return them.
Chacos's reply

What a drag! We appreciate your feedback! Thanks for your review.

A little narrow but I have wide feet, size 9 - by , Oct 14, 2019
4/ 5 Stars
I love them.

A little narrow but I have wide feet, size 9

Oct 14, 2019
I love them.
Chacos's reply

Awesome!

Great Winter Boots - by , Nov 01, 2019
4/ 5 Stars
I will start by recommending that everyone order down a size. Usually, my feet fit perfectly in a size 11, even when everyone recommends sizing up or down. But this time, I had to return the boots for a smaller size because they were just that big. The 10.5 size is perhaps a little small, but it's not too bad. The sole is super comfortable, and the boots are both waterproof and warm. I have gotten some blisters on the backs of my heels even with thick socks when I have walked a lot in these boots. But, I'm hoping this will go away as I break them in a little more. Either way, they're super cute, and I can wear them for pretty much any occasion. Also, they seem to be relatively-scuff resistant which is nice!

Great Winter Boots

Nov 01, 2019
I will start by recommending that everyone order down a size. Usually, my feet fit perfectly in a size 11, even when everyone recommends sizing up or down. But this time, I had to return the boots for a smaller size because they were just that big. The 10.5 size is perhaps a little small, but it's not too bad. The sole is super comfortable, and the boots are both waterproof and warm. I have gotten some blisters on the backs of my heels even with thick socks when I have walked a lot in these boots. But, I'm hoping this will go away as I break them in a little more. Either way, they're super cute, and I can wear them for pretty much any occasion. Also, they seem to be relatively-scuff resistant which is nice!
Chacos's reply

Thank you Natalie! We appreciate your feedback about the scuffing and the needed break in period

Overall a high quality boot! - by , Nov 05, 2019
4/ 5 Stars
I really love this boot! I'm impressed by the sole, which has held up to lots of hiking and ill weather, and it's very comfortable. My only criticism is that the arch support feels a little bit different from my beloved Chaco sandals. I knew from reading the comments that it would be a little bit big, but if you wear it with thicker socks, it fits better and feels more supportive.

Overall a high quality boot!

Nov 05, 2019
I really love this boot! I'm impressed by the sole, which has held up to lots of hiking and ill weather, and it's very comfortable. My only criticism is that the arch support feels a little bit different from my beloved Chaco sandals. I knew from reading the comments that it would be a little bit big, but if you wear it with thicker socks, it fits better and feels more supportive.
Chacos's reply

Quality products without sacrificing style and comfort!

A little too big - by , Nov 05, 2019
4/ 5 Stars
I ordered a size 9 which is what I wear in Chaco sandals and a pair of lace up Chaco boots that I have. It may just be me strange feet, but these felt like they were too big. They look great and well made but I guess they're not for me.

A little too big

Nov 05, 2019
I ordered a size 9 which is what I wear in Chaco sandals and a pair of lace up Chaco boots that I have. It may just be me strange feet, but these felt like they were too big. They look great and well made but I guess they're not for me.
Chacos's reply

Thanks for your feedback. Sorry to hear that these weren't the right fit for you!