Customer Reviews (188)
  • Customer Reviews

(188)
4.25531914893617
Rating Breakdown
Rating Breakdown
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
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3% of reviewers recommend this product

Performance
Great designs but not durable - by , Jun 26, 2019
1/ 5 Stars
The collar I ordered looked great. Its very lightweight and comfortable. However the material is not the sturdy sandal strap material that I expected. More of a soft woven material that in only 1 week has started fraying from my dogs normal activities including just a handful of hikes and visits to the dog park. Would've expected more from Chaco as a brand. Looked great when it got here and now it looks raggedy and old.

Great designs but not durable

Jun 26, 2019
The collar I ordered looked great. Its very lightweight and comfortable. However the material is not the sturdy sandal strap material that I expected. More of a soft woven material that in only 1 week has started fraying from my dogs normal activities including just a handful of hikes and visits to the dog park. Would've expected more from Chaco as a brand. Looked great when it got here and now it looks raggedy and old.
Chacos's reply

We stand behind our products and we would love the opportunity to help. Please visit our ‘Contact Us’ page and fill out the Defective Product Form to start a warranty claim. If you need any assistance with the form give the team a call at 888.211.1908. Thank you!

The collar was what I expected, but... - by , Jun 24, 2019
2/ 5 Stars
When you hook your dogs leash up to the collar the buckle slips causing the collar to bunch up. To fix this you have to take the collar off and reposition the strap. It is annoying. Other than that it is a well made collar.

The collar was what I expected, but...

Jun 24, 2019
When you hook your dogs leash up to the collar the buckle slips causing the collar to bunch up. To fix this you have to take the collar off and reposition the strap. It is annoying. Other than that it is a well made collar.
Chacos's reply

Thanks for your feedback. Give the team a ring at 888.211.1908 if we can help!

LOVE IT!!! - by , Jun 18, 2019
5/ 5 Stars
I absolutely love this collar! Looks amazing, fits perfectly, and our pup gets compliments everywhere we go!

LOVE IT!!!

Jun 18, 2019
I absolutely love this collar! Looks amazing, fits perfectly, and our pup gets compliments everywhere we go!
Chacos's reply

Thanks Shannon! We're sure your pup is the envy of the neighborhood!

So Cute! - by , Jun 11, 2019
5/ 5 Stars
I loved all of the customization options. The webbing is sturdy, and the D ring is metal, not plastic, making it much sturdier than some other collars out there. The buckle is also high quality, as you would expect from Chaco.

So Cute!

Jun 11, 2019
I loved all of the customization options. The webbing is sturdy, and the D ring is metal, not plastic, making it much sturdier than some other collars out there. The buckle is also high quality, as you would expect from Chaco.
Chacos's reply

Thanks Vera!

Chaco Dog! - by , Jun 06, 2019
5/ 5 Stars
We are huge Chaco fans and it's great that my dog, Roxy, can have them too. So far she has 3 collars and 2 leashes and I'm about to order more. I really like the last collar and leash set I bought because they have reflective stitching and they really light up at night. They hold up well, have never frayed and clean up easily. They're easy to adjust for when her hair is longer or when she is just groomed. We have never had one stretch out. The leash length is also adjustable which is a big plus. She's a 45lb Standard Schnauzer and she wears a medium. I

Chaco Dog!

Jun 06, 2019
We are huge Chaco fans and it's great that my dog, Roxy, can have them too. So far she has 3 collars and 2 leashes and I'm about to order more. I really like the last collar and leash set I bought because they have reflective stitching and they really light up at night. They hold up well, have never frayed and clean up easily. They're easy to adjust for when her hair is longer or when she is just groomed. We have never had one stretch out. The leash length is also adjustable which is a big plus. She's a 45lb Standard Schnauzer and she wears a medium. I
Chacos's reply

Roxy is the best dressed doggo on the block! Love it!

Beautiful unique collar - by , Jun 05, 2019
5/ 5 Stars
This is our puppies first collar and we love it! The buckle is quite large.

Beautiful unique collar

Jun 05, 2019
This is our puppies first collar and we love it! The buckle is quite large.
Sturdy and stylish - by , Jun 05, 2019
4/ 5 Stars
A solidly built collar that I expect to last a very long time. Used daily for on-leash and a lot of off-leash activities. I'm not sure what the small plastic loop is for, though. We thought it might be used to hold our pup's tags, but the plastic loop's position assures they constantly rattle against the large metal loop the leash clips to. Now we just attach her tags to the metal loop.

Sturdy and stylish

Jun 05, 2019
A solidly built collar that I expect to last a very long time. Used daily for on-leash and a lot of off-leash activities. I'm not sure what the small plastic loop is for, though. We thought it might be used to hold our pup's tags, but the plastic loop's position assures they constantly rattle against the large metal loop the leash clips to. Now we just attach her tags to the metal loop.
Proud-walking jingle in the midnight sun… - by , May 28, 2019
4/ 5 Stars
My hound was happy to have a new collar and I was psyched to customize it with bolts but I will say, having had a non-customized Chaco collar previously, the quality is not precisely the same. I imagine the material for customizing has to be different for shorter runs… Still, it's plenty good enough and a great conversation starter on the trail!

Proud-walking jingle in the midnight sun…

May 28, 2019
My hound was happy to have a new collar and I was psyched to customize it with bolts but I will say, having had a non-customized Chaco collar previously, the quality is not precisely the same. I imagine the material for customizing has to be different for shorter runs… Still, it's plenty good enough and a great conversation starter on the trail!
Beautiful, high quality collar - by , May 27, 2019
5/ 5 Stars
We ordered a custom collar for our dog about a year ago. It is beautiful, soft, and a wonderful price. We get so many compliments and questions about it while we are out. This has been her everyday collar for about a year now and it still looks like it did when it first came, and that includes her wearing it to doggy daycare, hikes, the lake, etc. I will say it stretches, so if your dog is in between sizes I would size down.

Beautiful, high quality collar

May 27, 2019
We ordered a custom collar for our dog about a year ago. It is beautiful, soft, and a wonderful price. We get so many compliments and questions about it while we are out. This has been her everyday collar for about a year now and it still looks like it did when it first came, and that includes her wearing it to doggy daycare, hikes, the lake, etc. I will say it stretches, so if your dog is in between sizes I would size down.
Excellent Quality - by , May 22, 2019
5/ 5 Stars
These seem to be excellent quality collars. I ordered two personalized collars, and they are beautiful. Nicer than what I’ve purchased at the chain pet stores. The clasp seems very durable and they fabric is holding up well so far.

Excellent Quality

May 22, 2019
These seem to be excellent quality collars. I ordered two personalized collars, and they are beautiful. Nicer than what I’ve purchased at the chain pet stores. The clasp seems very durable and they fabric is holding up well so far.
Chacos's reply

Thank you for sharing your feedback with us!