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Product Description
The ultimate performance sandal, custom built to your specifications. Pick your colors and components, then let our experts bring them to life. Proudly made in Rockford, MI.
UPPER:
  • Triple-strapped polyester jacquard webbing upper wraps around the foot and through the midsole for a customized fit
  • Toe loop for secure movement
  • Adjustable and durable high-tensile webbing heel risers
  • Injection-molded ladder lock buckle

MIDSOLE:
  • LUVSEATā„¢ PU midsole

  • OUTSOLE:
    • Non-marking VibramĀ® rubber compound
Technology

Get The Perfect Fit

Step-by-step instructions to adjust your sandals.
Learn More>

Luvseat Footbed

Durable and long lasting all-day comfort and
support certified by podiatrists

#mychacos
Ratings & Reviews (13.0)
(13)
4.153846153846154
Rating Breakdown
Rating Breakdown
5 Stars
(8)
4 Stars
(2)
3 Stars
(0)
2 Stars
(3)
1 Star
(0)
Star Stars
()

69% of reviewers recommend this product

Performance
Style:
Durability:
2 5
Three straps are too many This was my third pair of chacos, but by far the most uncomfortable. I've had them for over a month now, but I still have to adjust them every time I put them on. When I had the two straps, they fit like a glove within a week. The three straps do not move easily through the holes when adjusting them. My last pair had the toe strap and I loved it, but for some reason on this pair the toe strap gets painfully tight as I walk. The footbed is different in these as well and sand gets packed into the crevasses and turns sticky when your feet get wet or sweaty. I was really excited to finally get customized ones, as I've wanted a pair for two years, but I'm very disappointed with them. Next time I'm sticking with the two strap ecotreads with the toe strap, those are the most comfortable ones so far.

Three straps are too many

Aug 11, 2017
This was my third pair of chacos, but by far the most uncomfortable. I've had them for over a month now, but I still have to adjust them every time I put them on. When I had the two straps, they fit like a glove within a week. The three straps do not move easily through the holes when adjusting them. My last pair had the toe strap and I loved it, but for some reason on this pair the toe strap gets painfully tight as I walk. The footbed is different in these as well and sand gets packed into the crevasses and turns sticky when your feet get wet or sweaty. I was really excited to finally get customized ones, as I've wanted a pair for two years, but I'm very disappointed with them. Next time I'm sticking with the two strap ecotreads with the toe strap, those are the most comfortable ones so far.
Chaco's reply

If there is any debris, such as dirt or sand, in the slots, that can cause the straps to be more difficult to adjust. A simple wash on the gentle cycle and allow to air dry should do the trick! If you have any questions please give us a call at 888.211.1908. Thank you.

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2 5
Love the color; hate the fit. I was so excited to buy my first pair of custom Chacos. Everyone I had talked to in person loved them, so I waited until I had enough money to buy them (super expensive shoes). I want so badly to give a good review, but the truth is, I've never paid so much for a shoe that ultimately hurts to wear. Th Z3 straps are easy enough to adjust, I'll give them that. The website here was helpful in showing me how to loosen and tighten them up. However, the side straps pinch my pinky toes no matter how I adjust them! My wide feet seem to still spill over the sides a bit in these "wide" shoes. And after only wearing them for a short period of time, my feet ACHE. I know the straps that "support" my pinky toes would have rubbed them raw had I not taken the Chacos off. These shoes are heavy-- I tried wearing them while hiking during camp (I'm a Camp Counselor) and after 10 minutes of painful walking I had to switch to my tennis shoes. They felt like walking on a cloud in comparison. My shoes size is a 9 1/2 to 10 Women's Wide width. So, I looked at reviews and ordered a size 10 to be safe.... I wish there were half sizes. The toe loop doesn't quite fit my big toe because of the length of the shoes if I have my heel where it's supposed to be. I can fit two fingers in between my heel and the heel strap. I expected the order to take a while to get to me due to the customizing, but almost 2 months??? I only had them for the last week of an 8 week camp, and I couldn't wear them anyway! .... I'm just extremely disappointed with these shoes that were talked up in quality and comfort but didn't deliver on the latter. The quality is lovely and the colors are beautiful in person. I loved how my design came out! I just can't wear them because they honestly tear my feet up. And I hate that I paid so much for something so uncomfortable. Because they are customs, they can't be returned. So I basically bought an expensive pair of weights. If you have thinner feet, these may work for you. But for a woman with wide feet? These are disastrously painful. I'll keep giving them a try, so we'll see. But so far, I give these shoes 2 out of 10.

Love the color; hate the fit.

Aug 10, 2017
I was so excited to buy my first pair of custom Chacos. Everyone I had talked to in person loved them, so I waited until I had enough money to buy them (super expensive shoes). I want so badly to give a good review, but the truth is, I've never paid so much for a shoe that ultimately hurts to wear. Th Z3 straps are easy enough to adjust, I'll give them that. The website here was helpful in showing me how to loosen and tighten them up. However, the side straps pinch my pinky toes no matter how I adjust them! My wide feet seem to still spill over the sides a bit in these "wide" shoes. And after only wearing them for a short period of time, my feet ACHE. I know the straps that "support" my pinky toes would have rubbed them raw had I not taken the Chacos off. These shoes are heavy-- I tried wearing them while hiking during camp (I'm a Camp Counselor) and after 10 minutes of painful walking I had to switch to my tennis shoes. They felt like walking on a cloud in comparison. My shoes size is a 9 1/2 to 10 Women's Wide width. So, I looked at reviews and ordered a size 10 to be safe.... I wish there were half sizes. The toe loop doesn't quite fit my big toe because of the length of the shoes if I have my heel where it's supposed to be. I can fit two fingers in between my heel and the heel strap. I expected the order to take a while to get to me due to the customizing, but almost 2 months??? I only had them for the last week of an 8 week camp, and I couldn't wear them anyway! .... I'm just extremely disappointed with these shoes that were talked up in quality and comfort but didn't deliver on the latter. The quality is lovely and the colors are beautiful in person. I loved how my design came out! I just can't wear them because they honestly tear my feet up. And I hate that I paid so much for something so uncomfortable. Because they are customs, they can't be returned. So I basically bought an expensive pair of weights. If you have thinner feet, these may work for you. But for a woman with wide feet? These are disastrously painful. I'll keep giving them a try, so we'll see. But so far, I give these shoes 2 out of 10.
Chaco's reply

What we usually recommend is to break your feet into the sandals at a slower pace by wearing a few hours at a time if you have sensitive feet, but sometimes, considering we are all unique, not everything will work for everybody. Also, not all wide widths are created equal. Ours is equal to a single E. We hope this helps. Please feel free to reach out to the team at 888.211.9211. We would be happy to help however we can. Thank you.

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5 5
I love the product so much! They are very comfortable and perfect because I designed them myself ! I love it!

I love the product so much!

Jul 31, 2017
They are very comfortable and perfect because I designed them myself ! I love it!
Chaco's reply

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5 5
Love I absolutely love these. The day they got delivered I wore them everywhere. I was hesitant about the colors online but everyone who sees them loves them. They go with everything too and that's a plus!

Love

Jul 21, 2017
I absolutely love these. The day they got delivered I wore them everywhere. I was hesitant about the colors online but everyone who sees them loves them. They go with everything too and that's a plus!
Chaco's reply

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5 5
Really in love actually I'm so glad I finally got them! I had been waiting impatiently (I'm very impatient) but the wait was worth it! Adam made mine and I could not be happier! Very beautiful and fit wonderfully I just gotta figure out how to even up all the straps since this is my first pair! I'm so happy with my order! These are so beautiful.

Really in love actually

Jul 17, 2017
I'm so glad I finally got them! I had been waiting impatiently (I'm very impatient) but the wait was worth it! Adam made mine and I could not be happier! Very beautiful and fit wonderfully I just gotta figure out how to even up all the straps since this is my first pair! I'm so happy with my order! These are so beautiful.
Chaco's reply

We can feel the love! :)

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