Updraft Sandal

$110.00 Style J104383

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Webbing Detail

Flint 25

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Reviews

Average Rating: 3.0

37 reviews

12% said Smaller than Expected
6% said Larger than Expected
82% said Sized as Expected

Viewing 1 - 3 of 37 reviews. Back 1 2 3 4 5 6 7 8 9 10 11 12 13

Best customer service in the 21st century
By Anonymous 5/3/2014

When I called Chaco I was surprised to be talking to a real person. I was even more surprised when told that I have a 110 dollar credit. I purchased the first version of the Updrafts a few years ago. Because of the harsh plastic risers I could only wear them with socks. Thus they became winter Sockos. Upon recently visiting this website I was thrilled to see the newer Updrafts replace the plastic risers with the traditional mesh webbing. So I called Chaco and they had me mail in my old sandals. The plan was to reweb them and ditch the plastic risers, but they chose to credit me 110 dollars instead! Just wait, the customer service gets even better. You see, with all this credit I made a funny decision to try out the Z1's, but I was not happy with the fit/arch because I am accustomed to the Updrafts. So I called Chaco again, and they gave me a FedEx shipping label to return the Z1's and then sent me new Updrafts per my request. WOW! Now I am hiking around in my Updrafts and feel great! The arch is in just the right spot for me, and with the mesh risers they are more comfortable than ever. Thank you so much. You guys seriously rock.

Product Size Rating: Sized as Expected
How do you most use this product?: walking/hiking

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HATE THIS VERSION!!!
By Anonymous 4/30/2014

***Marked 5 stars because Chaco sorts reviews by highest rating, not most recent rating*** To start, I love the original Z style Chaco. I have owned 4 pairs over the past 5 years and literally wear Chaco sandals wherever I go (rain, snow, hiking, ocean, work, etc...). This version, while pleasantly light and with a comfortable foot bed out of the box is terribly painful, bruising & cutting into the outside of my ankle. The "custom injection molded ladder lock for a secure hold" has no give in compression and has hurt quite a few people as seen on any review of less than three stars. I have only worn these shoes for one day and do not intend on wearing them again.

Chaco's Reply: We're sorry the Updraft style did not work for you. All exchanges are free when ordered from CHACOS.COM and you can go back to your much loved Z style.

Product Size Rating: Sized as Expected
How do you most use this product?: I do not, it is too painful

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J
By Anonymous 4/28/2014

Just got my first pair of Chacos, and wow are they comfortable. These are the most comfortable sandals I own and would definitely recommend them. As a matter of fact my 11 year old son wants a pair of them too and he is not usually a sandal wearer....

Product Size Rating: Sized as Expected
How do you most use this product?: casual

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